BBB: Look Out for Fake Ticket Scams

March 30, 2015

Vancouver, BC – It's a scam that isn't going away. Dozens of Maroon 5 fans were duped with fake tickets as they tried to get in to see their favourite band at Rogers Arena in Vancouver on Sunday, March 29th. Most of the fake tickets, some costing as much as 200 dollars each, were purchased from ads posted on Craigslist.

“Scammers are getting very good at duplicating tickets,” says Evan Kelly, Senior Communications Advisor for BBB BC. “It’s getting harder and harder to tell the difference between the real ones and those that are fake. The concert goer’s only find out their tickets are fake when they try and get into the venue for the show. BBB will always advise buying tickets through reputable brokers or at the venue itself.”

BBB has some tips to help you avoid getting scammed:

  • Believing you’re that lucky – The reason tickets are expensive is because they’re hard to get and the chances of you getting lucky and finding a deal are slim. If a situation sounds too good to be true, such as someone selling tickets to a popular event for much less than offered elsewhere, it’s probably not on the level.
  • Wiring money to someone you don’t know – the fact that the seller then asks you to wire money to pay for the tickets should be the final red flag that makes you walk away.
  • When buying tickets online, ideally pay with a credit card or through PayPal because of the consumer protections provided.
  • If buying online, ask to see a picture of the tickets so you can confirm the seats match up with the venue. If your friends already have tickets, you can also make sure they look the same as the ones you want to buy.
  • Buying from scalpers at the event - Buying tickets outside the venue can be a game of roulette. You might get taken to the cleaners or the seats may be just as advertised. Keep in mind that it’s illegal to charge more than the face value for tickets.
  • Choosing a disreputable online ticket broker – When purchasing tickets through an online broker, look for the BBB seal on their website and check them out online at Review the company’s policy for customer satisfaction and what happens if tickets purchased through their site are fake or not as advertised.



 Media Contacts:                                                                                                                                                                                                            Evan Kelly, Senior Communications Advisor BBB Serving Mainland BC                                                                                                            604-488-8702                                                                                                                                                                                                                                                                                                                                                                                                    404-788 Beatty Street                                                                                                                                                                                          Vancouver, BC                                                                                                                                                                                                                V6B 2M1

 About BBB:

For more than 100 years, Better Business Bureau has been helping people find businesses and brands they can trust. In 2014, people turned to BBB more than 165 million times for BBB Business Reviews, all available for free at BBB Serving Mainland B.C., founded in 1939 and serving the Lower Mainland, Thompson-Okanagan, Northern, Central and Southern Interior BC, and the Yukon, is one of 112 local, independent BBBs across North America. In 2014, consumers turned to BBB Serving Mainland B.C. more than 1.8 million times for Business Reviews and processed 7,500 complaints.