Customer ReviewsforBC Senior Safety Services Ltd.
14 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rose B
5 stars24/06/2023
Thank you Scott & Akshay (hope I spelled it right)! Your impressive work done on our old bathroom & bathtub’s conversion to a tiled walk-in shower with all accessories (grab bars & thermostatic shower fixtures) that will contribute to our safety, change of vanity cabinet (thanks for helping us choose & you even picked it up for free!), change of toilets & installing new floor tiles ( for main bathroom & en-suite) plus painting: all these were due to your long experience, great teamwork & coordinating with the plumbers & electricians that everything was done in less than 10 days as you told us. We love the finished results! Thank you Scott for always being ready to explain things & expelling any doubts we had. You also readily came back to resolve a small thing to our satisfaction. Lastly, our daughter-in-law who works as a community healthcare case manager for seniors still living at home saw all that you’ve done & you have her vote of confidence & approval! Thanks again!!BC Senior Safety Services Ltd. Response
25/06/2023
Thank you ****. It was our pleasure to be of service. ScottReview from Bonita B
5 stars19/05/2023
We would like to thank Scott and his assistant for the conversion of the bathtub to a tiled walk-in shower. We love the extra safety fixtures of grab bars as I am quite wobbly. We also love the quality fixtures and their ability to maintain a temperature. The adjusting of the temperature is so easy as I like the water quite hot and hubby likes it much colder. The magic wand that is attached is awesome. I love the ease of taking it off and spraying my back. The rain shower is wonderful. I have never liked them before but this one is so relaxing and supplies a lot of water spray. The built in niche holds our shampoos and soap bars and we do not need any more racks to hold everything. Again, thank you so much Scott for this wonderful change to our bathroom. We are truly happy with everything. I highly recommend Scott and his assistant for a wonderful job. Well done.BC Senior Safety Services Ltd. Response
22/05/2023
Thank you ****** for your business and the kind review. Were really pleased to know youre enjoying your shower.Kind regards, *****Review from Carolyn W
5 stars27/11/2022
Scott has exceeded our expectations for a beautiful custom low entry walk-in shower. He customized it to accommodate my left side disabilities from a stroke. The waterline was reversed to opposite wall, shower faucet and built in niche was installed lower for easy access from the shower chair. I really like the rain shower head and hand held shower head combo, there is a thermostat switch to regulate water temperature so there’s no need to adjust it every time. Scott said the optimal setting is 38 degrees, it was perfect! Easy to use switch for shower water too. The detachable hand held shower head is sleek and easy to grip plus the holder is good for taking it off or putting back on.easily. I’m glad I made the decision to convert the bathtub to an accessible walk-in shower even though my apartment is only a year old. I was dissatisfied in having to be dependent on my husband to shower me when I sat on a shower bench over the bathtub. I wanted to get more independent if possible. I’m so elated that I can now shower by myself, the grab bar Scott installed is thick and heavy duty, I feel safe when I use it to get on or up from my new swivel shower chair. I let Scott pick the tiles for shower base base and wall tiles, he matched it perfectly to the bathroom floor. The wall tiles cloud and pattern are similar to what I had before. Scott and his assistant Akshay worked very hard efficiently and harmoniously. Great teamwork! We’re overall happy with the workmanship and all the quality materials Scott used. We highly recommend Scott for a custom accessible walk-in shower!BC Senior Safety Services Ltd. Response
30/11/2022
Thank you ******* *** ****. We are very pleased we were able to help make this daily activity easier and more comfortable for you. Thank youReview from Sonia s
5 stars11/11/2022
Scott always arrived on time. He removed the bathtub and replaced it with walk in shower. Scott was very patient and understanding in spite of the difficulties that the strata caused by not sending the official plumber to shut off the water of the building. Scott kept working and waiting for the plumber for the first 3 days. I enjoyed watching him working with his helper Akshay working with respect and kindness. Scott explained to me what he was doing and asked me if i like it that way. He helped me in buying the vanity that i chose from the internet. That was great help and meant a lot to me. Later he checked to see if everything was OK. I am very pleased with the bathroom in general . Excellent j.ob. I wish them all the best to Scott and Akshay.BC Senior Safety Services Ltd. Response
18/11/2022
Thank you *****, it was our pleasure to be of service.Review from Lydia D
5 stars04/08/2022
We love the work done and coordinated by BC Senior Safety Services! Scott and his assistant replaced our downstairs 32" wide shower from the 1970's to a modern 54" wide accessible shower with safety bars and fold-up seat. They also helped us assemble and install a new vanity. All plumbing was sub-contracted. Scott provided honest, reliable, and professional service. Out-of-town relatives who recently stayed overnight enjoyed using the new shower. My parents, who had a walk-in tub installed by Scott in 2011 and recommended him, remarked on the beauty and versatility of our new shower. Thank you, BC Senior Safety Services!BC Senior Safety Services Ltd. Response
12/08/2022
Thank you *****, it was our pleasure to be of service. ScottReview from Mike S
5 stars07/03/2022
I bought a walk in tub from Scott and he had to remove my old standard tub to exchange it with the new one in ***** *********. I was impressed with his and his co-worker's Ashek (?) work ethics. The two worked together very well and it seemed to me that's what it takes to make three processes involved of electrical-plumbing and carpentry for a proper installation. Any part of the house which was disturbed to get the new tub in was restored as before. He even had to troubleshoot the old drain trap underneath the tub and repair it. In order to select a trustworthy contractor to complete this task, I searched for a bit over 2 month to select him over his competitors. I was also impressed with his video tutorials on his website, because I had not knowledge about the subject. Well done, ScottBC Senior Safety Services Ltd. Response
08/03/2022
Thank you **** for your business and kind review. It was our pleasure to be of service. ScottReview from Kevin M
5 stars22/12/2021
Scott was great. He responded to us quickly, was thorough and thoughtful, both in how he approached the work and in his communications with us. He was honest in his dealings with us. He and his team did a fantastic job on our bathroom renovation. He was also kind to my father, not everyone is considerate with seniors, Scott was. We couldn't be happier with the work that he did.BC Senior Safety Services Ltd. Response
07/01/2022
Thank you for your business *****, It was our pleasure to be of service. ScottReview from Don N.
2 stars18/12/2021
Scott installed a Walk in tub for my wife in Dec 2020. His workmanship and materials were fine. The problem we are having is the fill time. It takes 15 minutes to fill which is very discouraging, she has only used the tub twice since it was installed. I would strongly recommend establishing a flow rate before anyone decides to get a walk in tub. The flow rate at my house at 60 PSI is 6 GPM (gallon per minute) on my outside taps, at my main bath tub it is 5 GPM, at my walk in tub it is only around 3 GPM. because of many restrictions in the line. This test was done using cold water only. The flow rate for the average home should be around 6 - 8 GPM. Scott has since added a video on his web site talking about flow rate. I just wish this had been established at my home before getting a walk in tub installed, which is now a $13,000.00 ornamentBC Senior Safety Services Ltd. Response
07/01/2022
Yes, please check out our web site www.bcseniorsafetyservcices.com.Review from Christine H
5 stars10/11/2021
Scott arrives on time he works very hard non stop when he says he can do the renovation in 5 days he means that he's there every day and always open to any suggestions and willing to go the extra mile. Totally recommend this company.BC Senior Safety Services Ltd. Response
12/11/2021
Thank you ********* for your business. It was our pleasure to be of service. ScottReview from Lori V
5 stars17/10/2021
So glad we went with BC Senior Safety Services (Scott) We looked into a couple other companies but found them to be pushy and not able to give a firm estimate. I came to the BBB site and found all the positive reviews and am happy that we did. We were looking to install the tub into a recently reno'd basement suite for my mother due to her lack of mobility etc. We were replacing a walk in shower. Scott called me and gave me the information that was needed for consideration based on our layout and we then went to his warehouse to make sure Mom could get in out etc. He came to our house and gave us an estimate that was several thousand dollars less than the other companies and was confident that it would not exceed the estimate cost or time given. He arrived on the day he said he would and was finished the next day as planned. This included running the electrical to the box and the repair to the wall that was needed for running the line. I've dealt with contractors numerous times and this was the first time they came when promised and installed everything as promised. When mom got home, she didn't even know that stuff had been pulled out of the bathroom - Toilet, moulding etc or that her wall had been repaired and painted. We really appreciated the thorough explanation of the work and I found Scott to be very professional and honest.BC Senior Safety Services Ltd. Response
18/10/2021
Thank you **** for the kind words and your business. We really appreciate it. Scott
Customer Review Rating
Average of 14 Customer Reviews
Contact Information
555 Derwent Way
Delta, BC V3M 6S9
Business hours
Today,8:00 AM - 5:30 PM
MMonday | 8:00 AM - 5:30 PM |
---|---|
TTuesday | 8:00 AM - 5:30 PM |
WWednesday | 8:00 AM - 5:30 PM |
ThThursday | 8:00 AM - 5:30 PM |
FFriday | 8:00 AM - 5:30 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | 9:00 AM - 5:00 PM |
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