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Find a Location

Cap It Truck Canopies has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cap It Truck Canopies

      4954 275 St Langley, BC V4W 0A3

    • Cap It Truck Canopies

      19675 60 Ave Langley, BC V3A 3Z6

    Business ProfileforCap It Truck Canopies

    Truck Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Cap It Truck Canopies has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cap It Truck Canopies

        4954 275 St Langley, BC V4W 0A3

      • Cap It Truck Canopies

        19675 60 Ave Langley, BC V3A 3Z6

      Location of This Business
      4954 275 St, Langley, BC V4W 0A3
      BBB File Opened:
      20/2/1995
      Business Management
      • Hans Sawatsky, Owner
      Contact Information

      Principal

      • Hans Sawatsky, Owner

      Customer Contact

      • Hans Sawatsky, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/06/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I ordered a canopy April/22 requesting black. The manager at the langley location neglected to inform me that there were multiple choices of black. He ordered attitude black without even asking me and when I got home in the sun I could see very obvious blue metal flake. So I immmediately called him saying this was unacceptable and he said there was nothing he could do at this point !! Then after lots of complaining back and forth he decided to offer to either wrap it or repaint it but at ‘my’ cost and only offering to pitch in $500. The paint job would be $1500. I said for one thing I don’t have the time and would just like you to reorder and let me know when it’s here for an exchange . As I told him. I’m driving cross Canada end of June. I sent many many emails about this being horrible customer service and they won’t budge.even to the dealership owner who has not responded at all . Now that I don’t have time even to wait for anuth canopy I would like the cash equal to the cost of repainting. Since I have to live with a color I did not pick or even like. I even originally asked him for flat or satin black which gave him the opportunity to reveal the choices . I was adamant about not liking the silver that my truck is and anything sparkly for that matter *** **** ****** ** ******** ** ********* ***** ** *** ** ** **** **** *** * ** * **** *** ***** **** *** **** ****** ********** **** ********* *** ** ** ********* ** ****** ****** ******* * Completely unfair as it was his mistake not mine. He is a salesmen. A salesman does not expect the customer to do the research on their options. Unless presented of course. Please help. ** ****** **** *** **** *** ** *** ******* ***** *** * ** **** ************ ** **** ********* 
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      Local BBB

      BBB serving Mainland British Columbia

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