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Find a Location

Penfolds Roofing & Solar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPenfolds Roofing & Solar

    Roofing Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    KWV Roofing Services Ltd, Penfolds Roofing Inc, West Side Roofing Services Ltd, and Wilmay Services Ltd amalgamated as one company under the name Penfolds Roofing Inc on November 16, 2007.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1973

    Years in Business: 87

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Penfolds Roofing & Solar provides commercial and residential roofing and solar services, and specializes in roof removal, new roof installation, roof repair & maintenance, and solar installations. TSBC Licence #LEL0205601

    Business Details

    Location of This Business
    2230 Hartley Ave, Coquitlam, BC V3K 6X3
    BBB File Opened:
    1/11/1948
    Years in Business:
    87
    Business Started:
    1/1/1937
    Business Started Locally:
    1/1/1943
    Business Incorporated:
    13/12/2011
    Accredited Since:
    1/1/1973
    Type of Entity:
    Corporation
    Alternate Business Name
    • Penfolds Roofing & Solar
    • Penfolds Roofing Inc.
    Business Management
    • Marcus Milde, Accounting Manager
    • Shaun Mayhew, President/Co-Owner
    • Clint Palosaari, Marketing Manager
    Contact Information

    Customer Contact

    • Clint Palosaari, Marketing Manager
    Additional Contact Information

    Fax Numbers

    • (604) 254-7663
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/01/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I applied to have penfolds install solar panel system in my roof around may 2021. I was attracted to the 9 months no payment, thats 9 months after the solar was installed. I applied for a loan im not sure if its in house and it was approved. Actually 2 credit inquiries/application was done because of wrong info given for which it was both approved. It took a while for them to install my solar panel. They installed it earlier this year around mid january and I was told after the solar was installed that i need to make another loan application. My credit rating has changed from earlier that year and was upfront. I still made another loan application and this tine was bot approved, requiring me to have a co borrower when all along i thought my initial application was good to go. Should I known that i need to apply another application I would have postponed installation. Now in left to find a co borrower which is not easy or to pay for it in full. It almost seem like i was enticed to have solar installed out of a misleading and deceiving information. Im still in touch with them and I plan to pay however it is not right.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan G

    5 stars

    22/02/2024

    Penfolds Roofing &Solar is an awesome company . They have a wonderful team. They are reliable and trustworthy people.They work very fast and clean. In two-day everything done. my husband and I want to say thank God and bless all them.The team consisted of ************************ (Project Coordinator), ************************* (Technical Advisor), and **** (Sales Manager).Because I was involved in a scam They give me a great help and help me go through my hard time.Now we are under new roof. Instead of my tearful eyes and unsettling heart, are nice lifetime warranty roof and my satisfaction.************************* Technical Advisor, who came, he is an ****** he gave my family all aspects of advice from contract, the roof installation, cleaning the garden and safety of my family.Thank you again from my family.Thanks **** very lucky to meet you, you are an excellent and top one, we have never met before .Thanks ********************* ***** again

    Penfolds Roofing & Solar Response

    23/02/2024

    Thank you so much for your review, *****. We are sorry about your experience with the other company, but we are very glad to have been there to resolve your roofing situation by installing a new CedarTwin roof. We are grateful for your business and will ensure all our teams receive your wonderful feedback.

    Local BBB

    BBB serving Mainland British Columbia

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