4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Bahar W.
1 star16/02/2024
This company is not recommended due to their unethical and potentially ******* practices. Their focus seems solely on financial gain, with no regard for customer service or ***** responsibilities. We encountered significant issues after purchasing a property with a tenant through them and the previous owner. Despite our attempts to clarify their cancellation policy, which they lack, they ignored our inquiries for over two weeks before finally responding. It's been three months since then, with no resolution in sight. They've even disregarded requests from our lawyer. Despite not having a contractual relationship with us. This contradicts their own terms and conditions, which prohibit the transfer of contracts from previous owners. They insist on being compensated for their supposed work from new owners. They acknowledge that we're not their client, claiming the tenant as their sole client. This situation raises serious concerns about their compliance with regulations* ** ********* ** * ***** ******** It's clear that their conduct is unethical and ******* and warrants further action.
Rent It Furnished Realty Response
26/02/2024
Hi *****, As you know, we are licensed and must follow all legal protocols - in addition to best practices and the **** Since this case is now in mediation we will reserve any further comment until a judgement can be achieved. We have worked very hard to mediate with you and and will continue to do so with best intentions for a fair outcome for all parties.We are open to further discussions and look forward to resolving this matter with you. Thank youReview from Kimberly W
1 star27/08/2023
I couldnt have agreed more. This company gave me nightmares (recruited an unsuitable tenant who flooded my place and took no responsibility; lied to me that is lucky that I didnt have to pay hotel expense for the tenant, the culprit who I didnt even know was livinhg there.Review from George G
1 star21/03/2023
Run don't walk from this nightmare of a company. They have implemented some new unethical and possibly illegal practices . Good luck getting your money out of these people.Review from Marshall T
2 stars13/06/2021
They provide little to no service. They lost a mail key from a tenant and said the tenant never returned it even though they did. They would make promises verbally and then deny them later. The tenants in the unit had issues contacting them and instead contacted us. They ended up charging close to 25% of the rent for little service. The usual turn around was about 4 days for them to respond.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.