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          Quay Pacific Property Management Ltd. has 2 locations, listed below.

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            Customer ReviewsforQuay Pacific Property Management Ltd.

            Property Management
            Multi Location Business
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            4 Customer Reviews

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            • Review from Georgina G

              1 star

              22/02/2024

              "Strata management lacks efficiency, unresponsive to resident issues, disappointing service."
            • Review from T. R.

              1 star

              03/04/2023

              I have had nothing but problems as a renter renting a townhouse and dealing with this company. Items flagged for immediate repair in the move in inspection (such as the front door lock being broken) were not fixed a year later. The company rarely responded to my emails. On numerous occasions repairmen and technicians showed up at my door to complete inspection scheduled by the Strata but I was never informed. When I was looking for a new place because they informed me the owners were moving back in, they nearly cost me my current place. Their employee didn't understand what a reference was and was telling my prospective landlord I would be giving my own reference and proceeded to argue with him???The last straw is today, after moving out, handing back my keys and completing the inspection last week, they have taken rent out of my bank account in error. I have been told I will have to wait 4 days to get my money back as they have to ensure it clears my account! It's their error!
            • Review from Rose B

              1 star

              08/03/2023

              Our AGM was held recently. Not only did our manager not understand the new laws for renters he told owners that they could nominate themselves for strata council. Two of the previous strata council members IMMEDIATELY voted for themselves (one has been on for 7 years due to making up the proxy form themselves... whereby voting for council was left up to the strata council members who held numerous proxies which I believe is totally ******l.) (This year I insisted that the strata property act proxy form be used and Quay Pacific had no choice but to use it. When owners complained at the meeting that the normal way voting takes place in our building is for OWNERS to nominate who they would like to see on council. Our manager then changed the voting procedure to the way all owner wanted it. Meanwhile the two who voted for themselves were not disqualified but once again got on council. It was like it was prearranged between the two council members and manager. Not right IMO.
            • Review from Mitch C

              1 star

              30/03/2021

              Well there not in the office and ask you to email them , and wont even give you the courtesy of a phone call back. How could I rate them any higher March 28/2021

              Quay Pacific Property Management Ltd. Response

              31/03/2021

              Hello, please be advised we have Full staff in line with our COVID-19 policy plan available to answer phones and emails Monday through Friday 9 to 5. In the event there is an urgent matter or an emergency we have an after hours phone line in order to facilitate our clients concerns. In the event that the phones were not answered please supply me with the time and date and I would gladly look into that by pulling call log. Also if you can identify your first name last name unit number and property address I would be happy to assist you in anyway I can with your needs. Thank you, Adam

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