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          Hilltop Plumbing & Heating Ltd. has 1 locations, listed below.

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            Business ProfileHilltop Plumbing & Heating Ltd.

            Plumber
            BBB accredited business

            Additional business information

            Additional Info:
            Dustin Lefebvre is a principal of the following companies:
            Ocean Park Plumbing Heating
            Hilltop Plumbing & Heating Ltd
            and Crescent Beach Electric
            See all additional business information

            Contact Information

            1341 Johnston Rd

            White Rock, BC V4B 3Z3

            Visit Website
            Email this Business
            (604) 536-5545

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            Customer Reviews

            3.4/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/2/2008

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            1341 Johnston Rd, White Rock, BC V4B 3Z3
            Email this Business
            BBB File Opened:
            12/12/1988
            Years in Business:
            52
            Business Started:
            1/1/1972
            Business Incorporated:
            27/1/1988
            Accredited Since:
            8/2/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Hilltop Plumbing and Heating (2016) Ltd.
            Business Management
            • Deanna Wood, Office Manager
            • Rob Wesley, Director
            • Jay Bouchey, President/Director
            Contact Information

            Principal

            • Deanna Wood, Office Manager
            • Rob Wesley, Director
            • Jay Bouchey, President/Director

            Customer Contact

            • Deanna Wood, Office Manager
            Additional Contact Information

            Fax Numbers

            • (604) 536-2250
              Primary Fax

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            29/05/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            There was an issue with my gas fireplace. Strata corporation *** **** contacted Hilltop for an inspection to determine a resolution fror the issue. Hilltop billed Strata $260.00 approx. I was unaware of this transaction and contacted Hilltop and arranged for an inspection for insurance purposes unaware of the Strata transaction. Cost. $208 approx. When I became aware of he Strata invoice I contacted a person who identified himself as Steve and the General Manager. I explained the double billing charge and his solution was to offer to return Strata’s charge instead of my charge. I have an email from ou property manager stating this situation is Strata’s responsibility and not mine. I am seeking a refund in full fro Hilltop Plumbing.
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rod D

            01/08/2023

            Hilltop was excellent. I always go with BBB- recommended, and local as well. The plumber came as scheduled, very pleasant and efficient. The job was a simple, shut-off valve replacement, and he was fast. Since it was a 50-year-old house, he suggested replacing the cold water, one too; I agreed as it would avoid the cost of a future, separate call, and it was super simple and fast, thus very little extra cost to do it now. I was also concerned about our regulator, but he determined it was an unrelated non-issue. No plumbing is cheap but Hilltop definitely gave great value for a very fair price. For me they will be my definite go-to for plumbing issues!

            Hilltop Plumbing & Heating Ltd. Response

            02/08/2023

            Thank you *** for your kind words and taking the time to write such a great review! We appreciate your business very much and hope to work with you again in the future! We are thrilled you had such a great experience with our plumber during our visit. Thanks again!
            Read 4 More Customer Reviews

            Local BBB

            BBB serving Mainland British Columbia

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            BBB Reports On

            BBB reports on known marketplace practices.

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