Business ProfileforUncle Bill's Hillcrest Plumbing & Heating

Service call for pluged kitchen sink drain on December 23/2022 Technician was asked and provided company charges to what we agreed $179. for first half an hour.Service person arrived at our condo at **** pm the same day He removed black pipe under the sink and located blockage in P trap that was cleared. Than he went to assemble.We noticed a leak from connection and plumber tried to fix it by using plyers. It was fixed but later this evening we noticed a dripping from the same connection and we filled a form to inform the business. We received no response.We sent emails with no response. We called the business and spoke to secretary and she confirmed receiving so emails. We felt that this person was very agrevated. We asked to speak to the owner and respond was Do not try to scare meAgain we ask for explanation of company policy NO hidden charges and received no reasonable answer instead she informed us there is no such policy.Service was not available till January 3/23 ********** also advertise service guarantee we explained that a leak accured after service was performed the same evening.Secretary sceduled the call for January 3/23 10-12am We called the office to speak to the owner but were told he is out.**** offered us to help.We been informed by **** that Service person attended to clear the blockage and even after complition off reassembling the pipes it was not their responcibility to fix the leak. Our point that leak did occur due to reasembled pipes by technician was not valid. **** informed us that we will be charged again and the best they can do was withdraw service truck fee $45.00 even it was a recall under warranty.Also the fact that we have been charged 264 dollars for performing half hour labor that we dispute as Servicemanquote 179 for first half our.**** informed us that they have no 1/2 hour charges and minium is one hour.At the same time when service person was askeed why they charge such high charge he informed us about traveling fee