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(800) 930-1019


18 years in business
PO Box 34538 201 185 Forrester St
North Vancouver, BC V7H 0A6
Additional Phone Numbers
  • (604) 947-2400
  • (877) 838-7387
  • (604) 812-9676
  • (888) 612-1138
  • (855) 210-8749
  • (888) 733-2685
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 07/08/2002
Business Started: 10/02/2000
Business Started Locally: 10/02/2000
Business Incorporated: 10/01/2003 in BC
Type of Entity
Business Management
  • Kesa Hurley, Customer Advocate
  • Darryl Rawlings, President
  • Ronaye Verigin, Customer Care Supervisor
Contact Information
  • John Gelston, Director
  • Angela Lane, Manager
Business Category
  • Pet Insurance
Service Area
Vancouver Seattle
Alternate Business Names
  • Trupanion Brokers Ontario, Inc.
BBB accredited business



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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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