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          Find a Location

          Pest Detective has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Pest Detective

              200 930 W 1 St North Vancouver, BC V7P 3N4

              BBB Accredited Business

            • Pest Detective

              129 - 2223A Oak Bay Ave Victoria, BC V8R 0A4

            Business ProfilePest Detective

            Pest Control
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            200 930 W 1 St

            North Vancouver, BC V7P 3N4

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            Email this Business
            (604) 988-3330

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            Customer Reviews

            5/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 19/11/2004

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Their team provides thorough inspection and extermination to protect your property from pests like rodents, insects, and other wildlife. They visit homes and offices to offer environmentally-friendly, non-toxic pest control solutions.

            Business Details

            This is a multi-location business.

            Find a Location

            Pest Detective has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pest Detective

                200 930 W 1 St North Vancouver, BC V7P 3N4

                BBB Accredited Business

              • Pest Detective

                129 - 2223A Oak Bay Ave Victoria, BC V8R 0A4

              Headquarters
              200 930 W 1 St, North Vancouver, BC V7P 3N4
              Email this Business
              BBB File Opened:
              17/11/2004
              Years in Business:
              37
              Business Started:
              1/1/1987
              Business Started Locally:
              1/1/1986
              Business Incorporated:
              17/12/1997
              Accredited Since:
              19/11/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • North Shore Pest Detective Ltd.
              Business Management
              • Chris Frederick, President/Director
              • Sarah Simpson, Marketing Manager
              Contact Information

              Principal

              • Chris Frederick, President/Director

              Customer Contact

              • Chris Frederick, President/Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

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              Industry Tip

              BBB Tip: Pest control

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/09/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This week I hired this company to trap and relocate a menace skunk from my yard. I called at 6:30am yesterday to advise the skunk had been trapped. A employee showed up at 9am, went and looked at the skunk, then left saying he would be back. He never returned. The poor thing was left in full sun, in 30 degree weather, for 12 hours, despite multiple calls to report the animal in distress. When they finally arrived at 6:30pm, the employee put the skunk, cage and all, in a black garbage bag, tied it up and left. But not before making a joke about the relocation being to the pacific ocean. I feel like I was involved in a case of animal cruelty. So much for a humane relocation. This is not the service I agreed to pay for.
              Read More
              Read 1 More Complaints

              Customer Reviews

              8 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Doina D

              31/03/2023

              Great service! Very professional people and effective pest treatments. We used Pest Detective for two different properties and they accommodated our request fast, were flexible about our availability both for the treatment and the follow up. For the outside/inside ants problem, the follow up was not possible due to the wet weather and the team granted us an extension till the weather was dry to allow the follow up/touch. The silverfish inside was totally gone after the touch up as they said to us. Also, as they said to us , silverfish is really never going away, so after about two years we saw a few silverfish and we are booking a new treatment with Pest Detective before they breed again. Thank you.
              Read 7 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

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