8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Doina D
5 stars31/03/2023
Great service! Very professional people and effective pest treatments. We used Pest Detective for two different properties and they accommodated our request fast, were flexible about our availability both for the treatment and the follow up. For the outside/inside ants problem, the follow up was not possible due to the wet weather and the team granted us an extension till the weather was dry to allow the follow up/touch. The silverfish inside was totally gone after the touch up as they said to us. Also, as they said to us , silverfish is really never going away, so after about two years we saw a few silverfish and we are booking a new treatment with Pest Detective before they breed again. Thank you.Review from Lorraine P
5 stars13/07/2022
I have been using Pest Detective services for several years for spraying of spiders. Matthew is one of their top reps ( I always ask for him - he's excellent; super thorough and knowledgeable) and I have been extremely happy with what he does. I never see nasty spiders anywhere thanks to Pest Detective!
Pest Detective Response
14/07/2022
Thank you so much for sharing this ********. In this day and age many like to post negative stuff too often so this positive feedback and never gets old. Our goal is to make you happy. This makes our job and efforts all worthwhile and we do try our best to make every job a total success. I will be sure to tell Matthew. I know he will be really happy to see this too. Chris F********, PresidentReview from Michael K
5 stars25/06/2021
We were very satisfied with the work of Lyle and his team. He was very professional, prompt, and explained everything in a very reassuring manner.Pest Detective Response
28/06/2021
Thank you very much for sharing your recent experience in the Better Business Bureau reviews. I will be sure to pass this news on to Lyle and the team that worked for you. It means a lot to them and makes their job that much more rewarding when they get some positive feedback. Have a great day !Review from Ted S.
5 stars01/06/2021
Kris was very thorough, professional and friendly. Hopefully we won't be needing your services for sometime but if we do we'll definitely ask for Kris.Pest Detective Response
02/06/2021
Thank you for the review and sharing your positive experience with our company. It means a lot to our business as well as our technicians. We will pass on the praise to Kris. Thank you!Review from Cindy W.
5 stars21/05/2021
Thanks David for imparting your knowledge as together we outwit these rats! My grandson is able to play in the playhouse again!Pest Detective Response
24/05/2021
*****, Thank you for sharing your positive experience. We will let David, your Pest Detective technician, and our Pest Detective team know that we were able to solve your problem. We never get tired of making customers happy and solving their pest issues!Review from Marilyn M
5 stars10/05/2021
I had Lyle T****** from Pest Detective in the North Shore to help with a problem we were having with an unknown flying insect that was trying to make a home outside my home. He new exactly what the insect was and how to treat it. I would recommend Lyle .Pest Detective Response
11/05/2021
Thank you *** for sharing your experience. It really helps inspire our employees and help our business. We have a saying 'If you like our service please tell a friend, if not, please tell us ' That way we know we will never get complacent. Pest Detective President - CFReview from June M
5 stars10/05/2021
We were very pleased with Pest Detective and the service from Lyle T****** and his team. We were able to book an appointment in a reasonable time frame and had a thorough assessment followed by treatment that appears to be successful. We also have the option of follow up service as needed and the cost was clearly outlined in advance.Pest Detective Response
11/05/2021
We are so happy to hear that the Pest Detective team has delivered the service you expect and deserve. Thank you so much for posting it on BBB reviews and we will share your feedback with the technicians that performed the service. Customer satisfaction is a very rewarding part of all our jobs here.Review from Glen A.
5 stars30/04/2021
I was just walking my dog around the marina and ran into young man I believe his name was Trevor. He was putting poison out for the rats on the docks. I questioned him about it to see what he was doing and he stopped and took the time to explain to me what was going on and how it worked. After talking to Trevor for a while I’m considering getting boxes for my own home. He asked me to leave a review for him and after our conversation I felt like it was the least I could do.Pest Detective Response
04/05/2021
Thank you for the feedback and posting a great review. We never get tired of hearing from our happy customers or in your case happy 'potential' customers. And that's where we were when we opened our doors years ago...just with potential customers. I am so glad to hear that T.F. took the time to hear you concerns. We look forward to serving you for any pest related issue. If you need anything or have any more questions please do not hesitate to call us !
Customer Review Rating
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