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Ninja Discount

Ninja Discount

(803) 779-5761

Ninja Discount

206 2455 W 2nd Ave
Vancouver, BC V6K 1J5
Additional Email Addresses
BBB File Opened: 21/06/2017
Contact Information
  • Principal: Chris Wallis
Business Category
  • Online Retailer
  • General Merchandise

Additional Information
  • At this time, we note what appears to be a pattern amongst the complaints the BBB has received regarding Storehouse Products. Complaints to the BBB generally concern: Problems with Product/Service: -Consumers allege the product received was d...
  • At this time, we note what appears to be a pattern amongst the complaints the BBB has received regarding Storehouse Products. Complaints to the BBB generally concern: Problems with Product/Service: -Consumers allege the product received was defective and was cheaply made. They also allege that the product received was not as advertised. Delivery Issues: -Consumers allege significant delay in delivery time, along with receiving partial deliveries with product missing. Customer Service Issues: -Consumers allege having difficulty communicating with the business. Consumers allege receiving no reply after their attempts to contact the business by phone or email. We offered Storehouse Products the opportunity to address the above identified pattern by February 1, 2018 and we have not received a response from the business to date.
  • As of February 5, 2018: BBB has learned that "Storehouse Products or Storehouse Discount" address appears to be at 206-2455 West 2nd Ave, a residential building in Vancouver. This is the same location of Insta Butler Consulting Inc, and the Sole Proprietorship "Hobbies Discount" which is owned by MC Publishing and Consulting Ltd and has Michael Yap and Carmel Stoesz as directors. The City of Vancouver confirmed that no business license has ever been issued to this address. To review the business profile of Insta Butler Consulting Inc, please click on the link below: In November 2017, "Hobbies Discount" replied to an online BBB questionnaire and gave as a mailing address a freight forwarder location in Portland, WA. To review "Hobbies Discount" BBB business profile, please click on the link below: Michael Yap claims in one of his social media profile that he is an Ecommerce Specialist at Shopify and owns several online eCommerce companies. BBB is aware of three online retailers websites that appears to be connected to Michael Yap: The URL mentions a return policy but provides no address where consumers should send back the products. While responding to some complaints filed with the BBB, "Storehouse Products" gave as a return address a warehouse located in China. When calling the business on three separate occasions, the BBB was unable to leave a message as the phone rang without answer.The phone number listed on their website has South Carolina are code: 1-803-779-5761. BBB also tried to contact "Storehouse Products" via email, but did not get a response.


Ad Review

As of February 5, 2018: Storehouse Discount advertises on its website to have/offer the "lowest prices". The business also states they have a "100% Satisfaction Guarantee" policy.

According to BBB Code of Advertising, "lowest prices" is an objective superlative claim. The Code states the following: "superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which th... Read More

Misuse of BBB Name and/or Logo

As of March 9,2018: This company displays the logo of the Better Business Bureau (BBB) on its website. This company is not an Accredited Business of the BBB. The Better Business Bureau name and logo are registered trademarks and only approved businesses who are accredited by the BBB are entitled to display the BBB name and torch logo. Use of the BBB trademark by non-Accredited Businesses is not permitted.

BBB requested the business to remove the l... Read More


On at least one occasion, BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable.

If you have information that would assist your BBB in developing a report, please speak with a BBB service advisor.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Ninja Discount include:

  • 73 complaints filed against business
  • Failure to respond to 52 complaints filed against business.
  • 7 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Unauthorized use of BBB name or trademarks

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Ninja Discount

This Business Is Not BBB Accredited

Ninja Discount

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