BBB Accredited Business Profile

B C A A

B C A A

(604) 268-5500

B C A A

111 years in business
4567 Canada Way
Burnaby, BC V5G 4T1
Additional Phone Numbers
  • (604) 268-5600
  • (604) 268-5000
  • (888) 268-2222
  • (250) 979-4950
Additional Email Addresses
  • alison.thompson@bcaa.com
  • Meghan.hill@bcaa.com.
BBB File Opened: 01/07/1940
Business Started: 01/01/1906
Business Started Locally: 01/01/1906
Type of Entity
Corporation
Business Management
  • Shom Sen, President & CEO
  • Donna DeGit, Manager
Contact Information
  • Melissa DiPoce, Product Manager, BCAA Group Affinity Services
  • Emma Fredriksson, Director
  • Sara Holland, Senior Manager
  • Randy Kunz, Director
  • Juanita Lohmeyer, Director
  • Brenda Lowden, Senior VP & CPCO
  • Niela Melanio, Comm'n Specialist
  • John Mullane, Director
  • Ian Somerville, Manager
  • Olga Stankovic, Exec Assistant
  • Donya Sutherland, Manager
  • Donya Sutherland-Baker, Acting Director
  • Customer Service: Alison Thompson, Exec Assistant

Business Category
  • Insurance Services
  • Auto Repair & Service
  • Business & Trade Organizations
  • Road Service - Automotive

Products & Services
This is a member-based, non-profit organization that features 24-hour road service, travel and insurance agent services and private motor vehicle testing for owners or prospective owners.
Alternate Business Names
  • Bcaa
  • BCAA Insurance Corporation
  • BC Automobile Association
  • BCAA Travel Agency
  • BCAA Insurance Agency
  • BCAA Holdings Ltd
  • BCAA Associated Services Ltd.
  • BCAA Holdings Ltd.
  • Evo Car Share
  • BCAA Auto Service Centres

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

B C A A

B C A A

BBB ACCREDITED SINCE 15/08/1990

Customer Review Rating:

100%

Composite Score: