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Find a Location

Red Brick Chimney Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRed Brick Chimney Services

    Chimney Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 30/9/2011

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Services:

    Chimney Builders, 
    Chimney Repairs, 
    Chimney Reconstruction, 
    Chimney Cleaning, 
    Chimney Pots/rain Caps, 
    Chimney Counter Flashing, 
    Pest Screen Installations, 
    Firebox Repairs/rebuilds, 
    Downdraft Solutions, 
    Damper Installations, 
    Crown Replacement, 
    Chimney Removal, 
    Masonry, 
    House Facing, 
    Chimney Sweeping, 
    Chimney Inspections, 
    Roof Repair, 
    Skylight Repairs/replacement, 
    Roof Replacement, 
    Skylight Installation

    Business Details

    Location of This Business
    1840 Routley Ave, Port Coquitlam, BC V3C 1A7
    BBB File Opened:
    13/9/2011
    Years in Business:
    16
    Business Started:
    18/9/2007
    Business Incorporated:
    11/6/2014
    Accredited Since:
    30/9/2011
    Alternate Business Name
    • Red Brick Services Ltd.
    Business Management
    • Quoc Huy (Mike) Vu, President/Director
    Contact Information

    Principal

    • Quoc Huy (Mike) Vu, President/Director

    Customer Contact

    • Quoc Huy (Mike) Vu, President/Director
    Additional Contact Information

    Fax Numbers

    • (604) 777-3060
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    25/07/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Red Brick Chimney e -transfer **** deposit to Mike V* March 21st for work he never started , now not required and delinquent for refund. I have a copy of his hand writing on his company Form detailed estimate , dated March21 st 2022 and stating 1- 1/2 mos. to COMPLETE.. He never called or contacted me when detailed voice messages were left in April, May, June. . June 26th I informed him again by voice mail his services were no longer required as we had awater leak and flood damage and a complete take down was being considered I asked for a refund and communicated directly he could be contracted for the future takedown work if Architecturally approved. I then repeated my request for a refund and threatened and please communicate or my next course is to go to BBB on July 16/2022. He immediately called back, swearing and accusing me of "Being one of those guys", & " he knows how to deal with me " , " he saved me Money". I asked him to please reconsider and do the right thing as no service or product was exchanged . He became abusive. I have reviewed him honestly and will contact the roofing company (*) that referred him. His online ****** page & ******  review mirrors the experience I had. It is unprincipled Contracting. Anger and conflict do not help find positive solutions. I offered to include him in the takedown and silence for 2 months....then aggression and inappropriate language. BBB must clearly ensure that my refund is returned or review and discipline or dismiss this Business. A refund of my 500 deposit please.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Grant M

    5 stars

    08/10/2023

    Excellent professional work. Reasonable Price. A genuine pleasure to deal with the owner *********I have used BBB Businesses for decades and the A+ rating is well deserved. I highly recommend **** and his services.Grant

    Local BBB

    BBB serving Mainland British Columbia

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