Business ProfileforBC Tires & Auto Repair

On December 13th me and my brother visited the BC tires ********* location to buy new tires for his ******* ecoboost premium 2019 car and get them installed. *** and ***** helped us order new tires which were delivered and installed today on December 14th, 2022. I visited the BC tires fleetwood location today and dropped off the car for the them to work on the car. It was ***** and *** who were working in the office. When I went back an hour later to get the car, I made my final payment and left. A minute later I realized that they didn't give me the old tires back. I called them right away and asked about the tires, they said they have them and if I do want them back. I said yes ofcourse I want them back. They said I can come back and pickup both the tires. I went back only to find out that they have thrown away one of the tires in the recycle truck which was on its way to the Annacis island. I spoke to Cam about this and why was I or my were not asked before throwing away the tire that was our property. ***'s excuse was that the tire was no good for future. But that's our decision to make to what to do with our tires, how can he make decisions for the customers and thrown away their property without any consent or permission? There were no apologies made by *** during our whole conversation and his attitude was very ignorant and it looked like he doesn't seem to see a problem in throwing away someone's property without their permission. I asked him if we could get the tire back or if there is any thing he can do to make this right but I was given no solution/alternative/option. We either want our tire back or a reimbursement for the cost. ** *** * **** **** **** **********