Customer ReviewsforCanadian Tire

The service department at this Canadian Tire provided me with the worst car service and cost me nearly $3000 out of pocket to fix their mistakes. I brought my car in for an alignment, after a hour i came back to my car in the park-ade, the rear suspension of the car was not aligned and i was informed that the back was "non -adjustable". I know this is inaccurate as i have had my car aligned and seen the rear been adjusted. After returning due to the front wheels not being aligned either, the car was left with them for another hour. I returned to find out they broke the rear bolt off my trailing arm and my car was now deemed undrivable. The car sat for a week as they waited to get parts over the weekend, i contacted the *** they were ordering from to find out CT was ordering the incorrect parts and just "guessing" as to what part was needed. After i received a call saying CT wanted to cut out my rear suspension I immediately pulled the car and brought it to the dealer, where I received video evidence that the original bolt was incorrectly removed causing the stress break. This experience took over a week where I had no car and proceeded to cost me over $3000 in repairs at the dealer, Ubers, Taxis. I created a case with CT and to my extreme disappointment ******* at ***** Road CT told head office they informed me the whole time about what was happening with my car( i was not called once). Now there is no action to be taken and i would just like to put a warning out for any and all people to avoid Canadian Tire ***** ************************** I also hope people will know that the service department is untrustworthy and should not be in operation.

CT doesn't back pre-lit Xmas trees with warranty coverage if the tree dies AFTER Christmas. As we found out this year with our **** pre-lit tree. Small print on the receipt says seasonal product returns NOT honoured after 7 days before the holiday. I suppose this prevents ******** from using then returning purchases .... but the policy wasn't made clear in the store at the time of purchase. T***** **** ** ****** ** *** ****** ******** **** *** ****** ** ********