Deceptive Door-to-door Sales - Media Event Tomorrow

May 09, 2017

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Deceptive Door Knockers Continue Causing Alarming
Problems for Home Security Customers

BBB, ADT and National Industry Associations Hold Sacramento News Conferenceto
to Advise Consumers about Deceptive Sales Practices


With the summer door-knocking season kicking off in a few weeks, consumers nationwide are being advised to watch out for fraud at their front door. According to theBetter Business Bureau, deceptive door knockers con consumers into switching their alarm service, often by claiming to be their current provider, offering an “upgrade,” or saying their current alarm company is out-of-business. Local victims and leaders of BBB and national industry associations will speak about this issue and offer consumer protection tips during a news conference.


11 a.m. (PDT), Tuesday, May 9, 2017


Better Business Bureau Serving Northeast California
3075 Beacon Blvd., West Sacramento, CA


Lynn Conner, Interim President and CEO, BBB Serving Northeast CA
Marie Marshall, Scam Victim, Sacramento, CA
Bill McCullough, Scam Victim, North Highlands, CA
Mike Profumo, Scam Target, Carmichael, CA
Jay Hauhn, Executive Director and CEO, The Monitoring Assoc.
Merlin Guilbeau, Executive Director and CEO, Electronic Security Assoc.


In 2016, consumer complaints about home security sales ranked in the top 25 of the 3,500 business categories BBB tracks. For BBB tips about buying a security system visit:
The news conference will live video stream at

CONTACTS: Bob Tucker, ADT, (561) 289-0436
Katherine Hutt, BBB, (212)705-0131

(ADT, a leading home security company and a BBB Accredited Business, is co-hosting this event)