Business ProfileforCLD Excavating

CLD excavating installed a new 2000 gallon septic tank in January 2020. The installation was defective and CLD came out in June 23 2020 to make repairs They inspected the repairs and certified that everything was in order. They offered a 5 year warranty on the leaking collar. The repair was not successful and the leaks continued. After repeated conversations A reminder was sent in July 22 2021 about the continued leaks. CLD responded that they would look after the leak but were too busy and would call after their business slowed. In September 2021 CLD stated the repairs would be done before freezing. However, nothing was done before the business closed for the winter. In January 2022 they stated it was too cold and would need a temperature above -5C. No action was taken and in June 2022 the leaks had gotten worse . In July 2022 CLD stated that it was too wet to complete repairs. They stated on July 13,2022 that they would pay $*** * ***** to have another company dig up and seal the leaks. CLD said they would find another company to complete repairs. After August 16, 2022 CLD would not respond to further messages and inquiries. The last attempt to contact CLD was on September 17, 2022 with no reponse. I contacted another company In November 2022 and they completed the necessary repairs. It cost an additional $***** CLD Excavating *** **** **** ********* ****** *** did not honour their commitments or warranty.