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          Find a Location

          DerbyBox.com has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • DerbyBox.com

              350 Missouri Ave Ste 200 Jeffersonvlle, IN 47130-3000

              BBB Accredited Business

            Business ProfileforDerbyBox.com

            Event Ticket Sales
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/25/2005

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Event Ticket Seller

            Products & Services

            Hospitality Tickets, Horse Racing Tickets, Other Events

            Business Details

            BBB File Opened:
            8/3/2005
            Years in Business:
            26
            Business Started:
            1/1/1998
            Accredited Since:
            8/25/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • Thoroughbred Traditions, Inc.
            Business Management
            • Mr. Doug Dearen, President
            Contact Information

            Principal

            • Mr. Doug Dearen, President

            Customer Contact

            • Mr. Doug Dearen, President
            Additional Contact Information

            Fax Numbers

            • (812) 282-6673
              Other Fax

            Email Addresses

            Industry Tip

            BBB Tip: Buying tickets to the big game or concert? Don't get scammed

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I purchased tickets through Derby box. In mid-March I contacted them just trying to find out when I was going to be able to get my tickets because they refused to do paper tickets and hold everyone hostage to happen to use an app just to be able to get in which I think is stupid because not a lot of people have phones that use apps. Their response to me was I quote we will have your tickets to you by April 21st 2023. At 8:00 p.m. I had noticed that I still did not have the tickets electronically sent to me in their app I tried to contact them several times throughout the day just trying to touch base with them in communication to find out where they might be how I might get them and when I might get them in the day. I got zero response from them. I tried contacting them through the app no response I tried to contact them through the email that we were communicating back and forth no response I tried to contact them through the website and I still got no response whatsoever. I live across country and I need to get some form of proof of tickets before we leave because I spent a lot of money with this company and again holding us hostage with nothing except for a receipt of me paying for it I want them to finish their job and send me my tickets!
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            Customer Reviews

            0 Customer Reviews

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            BBB serving Greater Kentucky and South Central Indiana

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