Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Jim O'Neal Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jim O'Neal Ford

      516 S Indiana Ave Sellersburg, IN 47172-1608

      BBB Accredited Business
    • Jim O'Neal Ford

      PO Box G Sellersburg, IN 47172-0407

      BBB Accredited Business

    Business ProfileforJim O'Neal Ford

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1984

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Jim O'Neal Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jim O'Neal Ford

        516 S Indiana Ave Sellersburg, IN 47172-1608

        BBB Accredited Business
      • Jim O'Neal Ford

        PO Box G Sellersburg, IN 47172-0407

        BBB Accredited Business
      Location of This Business
      516 S Indiana Ave, Sellersburg, IN 47172-1608
      BBB File Opened:
      11/1/1971
      Years in Business:
      70
      Business Started:
      1/1/1954
      Accredited Since:
      11/1/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0401364 for this business, issued by SECRETARY OF STATE

      These agencies may include:

      SECRETARY OF STATE

      302 WEST WASHINGTON

      Indianapolis IN 46204

      (317) 234-7190

      http://www.in.gov/sos/dealer/index.htm

      BBB records show a license number of 194398-043 for this business, issued by SECRETARY OF STATE

      These agencies may include:

      SECRETARY OF STATE

      302 WEST WASHINGTON

      Indianapolis IN 46204

      (317) 234-7190

      http://www.in.gov/sos/dealer/index.htm

      Type of Entity:
      Corporation
      Business Management
      • Mr. Chris O'Neal, President
      • Mr. Tim Whitlock, Service Manager
      Contact Information

      Principal

      • Mr. Chris O'Neal, President

      Customer Contact

      • Mr. Chris O'Neal, President
      • Mr. Tim Whitlock, Service Manager
      Additional Contact Information

      Fax Numbers

      • (812) 246-2549
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/13/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Placed a $500 deposit down on a ford maverick. Was told if I canceled I would receive a full refund to the deposit. I canceled before my truck was built via e-mail. Jim O’Neal did not cancel my order. A few weeks ago they called and said my truck was done but it was the wrong color. Informed I canceled and I’m waiting on a refund. Sales associate said no but could use it as a future deposit. I want my refund!
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ronnie D

      1 star

      03/09/2023

      Looking over paperwork, car was listed at $23000. I see that I was financed for $22,507 although I had $4,000 in credit. So all in all, I only received $500 credit. When it's time to sign the papers, they point and pull once you've signed with no real time to read over paperwork. Chris Copeland was my sales person although he's already gone. Feel very betrayed by this action. Will be seeking legal advice.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.