Business ProfileforMeineke Car Care Center (Charlestown)

12/22/22 Meineke replaced brake pads,brake lines,calipers,right r rotor,right r hydraulic hose & right r reman caliper totalling $1005.03.5/9/23 They again replaced the rotor, reman caliper & brake hydraulic hose. I was again charged for both parts and labor, $396.10,on the receipt I later noticed it says parts and services warranted for 12 mths/12000 miles neither of which had been met.3 weeks ago noticed the vehicle was leaking brake fluid, rather than return to this same place,went to a different shop who said it needed everyhting meineke claimed to have fixed 12/22 and again 5/23. Before I had this mechanic proceed I called meineke and spoke with ***** on 1/12. Stated he was the manager and that another manager was also named *****, he would relay all info to him since he'd be the 1 in on Sat.Took car in Fri & the 1st ***** ******** I believe)could not understand why I was charged for same things on 5/9/23. Kept saying that should not have happened & they put the wrong parts on the 1st time,2nd time only replaced part of the incorrect parts.Said they would correct the issue at no cost & refund $396.10. He was unable to refund due to new system since I paid. Said I would receive check by mail w/in 3-5 days & car would be ready next day.Heard nothing on 1/13.Called on Mon 1/15 and spoke to the other manager, *****(believe ********* told me wrong parts were not used and could only refund $112.22 & quoted me several hundred to correct the problem.Was not paying them to not fix the issues again.Went to pick my car up,when I went in he said they would actually refund $180 by mail.Took car to get properly fixed at another shop,now I've paid for the same repairs 3x due to meineke charging me 2x and never actually fixing the issues.Just called meineke since we have yet to receive their partial refund,it's been almost 2 weeks.Feel I am owed a complete refund from both times I had to pay since the work wasn't done properly and that was spoken from their own manager.