Business ProfileforAirtech Heating & Cooling Services, LLC

Was assigned in late 2022 to work on my HVAC by AHS bc there was no heat. Temporarily fixed several times, and on one of those calls, I asked if I could get a new digital thermostat. The thermostat was brought into the house. The owner had a tech who was working with him. The tech dropped the wire through the wall. My son lives in my house and said the man asked if he could cut holes in my wall to install the thermostat and there was no other choice, so now I have 3 holes in my sheetrock and Airtech doesn't do sheetrock repair. Then, in March 2023, the owner notified me the unit needed to be replaced. He worked up a quote, which included $1450 for a "box" that would transition the old to tge new unit. AHS told me I would need to pay out of pocket, which I did. Unit installed, but not done. In January 2024, my son told me the unit wasn't heating correctly. The temperature never got over 60 degrees. Called AHS and they assigned to another HVAC company. Issue - no heat strips installed. I called Airtech and was told if I could get AHS to reassign to them, she could get heat strips without me having to pay $495. Took an act of Congress, but finally got reassigned. Still no heat need 60 amp breaker and heavy wiring. Had to hire my own electrician and cost me another $1000. Was at my house this past week and it was a warm day. Had thermostat set on 70. It was 74 in the house, so it's still not right. I don't know why I'd need another bigger unit like that for my house. During the call with the other HVAC company, the tech told my son that the "box" that I paid $1450 for was a joke and he should have never charged me that much, because it's more like a triangle because it only has 3 sides. The owner has yelled at me when I talked to him. I really want nothing else to do with this company, but I would like my $1450 back for a box that isn't a box. He created me more headaches than I have ever had working with anyone and it's still not right. Time to call AHS for $100 call.