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          Paul Davis Restoration of Louisville has 1 locations, listed below.

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            Customer ReviewsforPaul Davis Restoration of Louisville

            Fire and Water Damage Restoration
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            4 Customer Reviews

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            • Review from Clayton G

              1 star

              03/11/2023

              We made the mistake of hiring Paul Davis to restore our home after a fire in 2019. Since, we have had problem after problem. Burn spots left in our hardwood floor, plumbing issues resulting in our basement carpet being ruined after they had "fixed it" 3 times, ridiculous looking drywall, and many other corners cut resulting in extremely poor craftsmanship. We found out the general contractor our project manager had hired was cutting corners and not purchasing the home details we selected in order to make up money he had lost from legal issues involving a different job. We have had to contact them to come out at least once a year to try to get repairs made to their work, and each time they do not finish what they started. We were working with a VP named Eric, and then the workers stopped showing up. When we reached back out, Eric said he was no longer with Paul Davis and referred us to someone else. After contacting her, she eventually stopped responding and once again our plumbing is leaking in our basement. We've called and left a Google review but all we get is a BS lie of a response saying they will follow up but they don't.
            • Review from William V

              1 star

              06/11/2022

              So. They were sent to "dry out" a water spill and tore up the floor, cut the water supply to the kitchen, left after 3 days of 1/2 days at a time, and pulled out. They stated that they would complete the whole restoration job when they first came in. BUT they left after they stated "It's all dried out now". And they were done. No water in the kitchen. They left us high and dry! - - Never use them again. OR the insurance company that sent the idiots! - - -
            • Review from Marcia V

              1 star

              11/21/2021

              Avoid at all costs. Quotes mean nothing when they dont come to fix anything. Plus they subcontract to other laborers who are not on their payroll.

              Paul Davis Restoration of Louisville Response

              11/25/2021

              Good morning, thanks for the feedback. Do we have an active project with you now? Please reach out directly to our office to discuss.
            • Review from William F

              1 star

              04/01/2021

              They were prompt about coming to my house to remove the water & dry the carpeting ,however they have not returned to reinstall the carpet they lifted up to speed up the drying or have not cleaned the carpet. They have been contacted several times my me & the insurance company with no reply from them

              Paul Davis Restoration of Louisville Response

              04/01/2021

              Thanks for your feedback. Your info helps us provide better service to others. I’ll reach out to our department and get this resolved for you. Thanks

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