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Find a Location

Quality Assurance Construction, LLC has 1 locations, listed below.

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    Business ProfileforQuality Assurance Construction, LLC

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Quality Assurance Construction specializes in the Exterior Industry.   Performing Roofing, Guttering, Siding and Painting of all types and sizes.  Our projects range from a residential home, to an entire neighborhood or commercial structures.  We are known for having a complete warranty package second to none for our customers.   When a customer hires Quality Assurance Construction,  they get Doug Bruce, the contractor that will care for their project as his own.

    Products & Services

    Asphalt shingles, TPO, EPDM, Standing Seam Metal, R-Panel Metal, 5" gutter system, 6" gutter system, Vinyl siding, Hardy siding, Atrium windows , Sherwin Williams products

    Business Details

    Location of This Business
    200 East Utica St, Sellersburg, IN 47172
    BBB File Opened:
    3/6/2012
    Years in Business:
    12
    Business Started:
    3/5/2012
    Business Started Locally:
    3/5/2012
    Business Incorporated:
    3/13/2012
    Licensing Information:
    • General Contractor License Indiana 658-G exp. 3-1-2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Doug Bruce, Owner
    Contact Information

    Principal

    • Mr. Doug Bruce, Owner

    Customer Contact

    • Mr. Doug Bruce, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 2, I paid 3,032.46 dollars to the company to begin work to fix a leaky roof on a passageway from my house to my garage. Because of the leaks, the area had become moldy and needed new drywall, etc. The water had also penetrated into a small area around my fireplace in my living room, causing approximately 50 inches of baseboard to rot. I asked that this be fixed also. The project was completed except for the baseboard. The company’s owner came and asked if he could be paid, promising that would be fixed immediately and would look just like the rest of the baseboard in the room. I paid the balance owed 5,631.72 on August 16. He has stated that they would be here time after time including yesterday and today. Needless to say, they have not fixed it as promised. I have pictures I could send and numerous text messages from him stating when he would send someone to fix everything (some siding also needs to be glued) even one from him saying he would be here himself. Please help.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matthew B

    1 star

    12/21/2021

    Doug ***** replaced our roof about a year ago and we had a 15 year warranty on the roof. In less than 1 year the roof is already falling apart. He said he would get the materials and get it fixed months ago. Now we cannot get ahold of him at all and he's been completely ignoring our phone calls and texts. I would NOT recommend him and will be contacting an attorney

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