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Find a Location

Graceland Portable Buildings has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGraceland Portable Buildings

    Portable Buildings
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    17 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/13/2008

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Graceland Portable Buildings provides Rent-To-Own portable buildings, delivery, set-up and financial options as well as cash sales to residential & commercial customers.

    Products & Services

    Express Storage Buildings

    Business Details

    Location of This Business
    P O Box 642, Cunningham, KY 42035
    BBB File Opened:
    3/13/2008
    Years in Business:
    17
    Business Started:
    3/1/2007
    Business Started Locally:
    3/1/2007
    Business Incorporated:
    5/17/2007
    Accredited Since:
    3/13/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:30 PM
    T:
    8:00 AM - 4:30 PM
    W:
    8:00 AM - 4:30 PM
    Th:
    8:00 AM - 4:30 PM
    F:
    8:00 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Brad Doll, Chief Marketing Officer
    Contact Information

    Customer Contact

    • Mr. Brad Doll, Chief Marketing Officer
    Additional Contact Information

    Fax Numbers

    • (270) 642-2450
      Other Fax

    Email Addresses

    Customer Complaints

    46 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    On 12/18/23 my shed was delivered. Instead of being transported onto my property on wheels, it was drug on it's skids up my driveway and pushed onto my rock pad that I had paid to have made for my shed to set on. When pushing the shed onto the rock pad, the skids pushed my rock to the back leaving very little pad for my shed to set on. It was cold and I was not out watching all the time so when I came out to check, this is how it was. My property had been damaged. The driver and I talked about it and I asked him to set my shed up on blocks to make it easier for Graceland to come and put wheels under the shed, move it off the rock pad, and fix it back like it was, and he did. He knew that I was not satisfied with the damage because like it was, it was a waste of money on my part. I paid to have dirt and rock hauled and also to have someone make my pad for my shed to set on. The driver presented an electronic tablet and asked me to sign showing that he had delivered my shed, which I did. I believed what he told me. I signed with my finger. As time went on I have been in touch with Stephanie Walker via email. Graceland refuses to come and restore the property damage and set my shed down on it. They sent me a $200 gift card, which I consider an insult. I am 81 years old and unable to pay any more since this has drained my savings account. Also, I have reached out to *** **** the dealership that I purchased from, and no success with him either. All I want is for them to do right by me and come and fix what they damaged. My shed is setting all this time up on blocks, I can't even get in it let alone use it. I have been very patient and willing to work with this company, but they have made it impossible so I am reaching out for help to the only place that I know of that can possible pressure them into doing what they should do! Since they have done me this way I now wish I had purchased from their competitor whom I was considering at the same time!!
    Read More

    Customer Reviews

    32 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ted S

    1 star

    08/19/2023

    I was sold a portable building from this place. It took 6 weeks for them to deliver it. It was delivered damaged. I was told I had a warranty. We filled out all the forms and sent pics to Graceland. After waiting 2 months for repairs we were told there was no warranty. Time to get a lawyer. I wouldn't recommend this **** poor business to anyone.

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