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Find a Location

Stock Yards Bank and Trust Company has 55 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stock Yards Bank and Trust Company

      1040 E Main St Louisville, KY 40206-1856

      BBB Accredited Business
    • Stock Yards Bank and Trust Company

      PO Box 32890 Louisville, KY 40232-2890

      BBB Accredited Business
    • Stock Yards Bank and Trust Company

      9400 Brownsboro Rd Louisville, KY 40241-1118

      BBB Accredited Business
    • Stock Yards Bank and Trust Company

      4016 Poplar Level Rd Louisville, KY 40213-1524

      BBB Accredited Business
    • Stock Yards Bank and Trust Company

      214 S 5th St Louisville, KY 40202-3204

      BBB Accredited Business

    Business ProfileforStock Yards Bank and Trust Company

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1950

    Years in Business: 120

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Stock Yards Bank and Trust Company offers banking services, loans, credit card plans, investments, wealth management and financial retirement plans for consumers, businesses, and commercial clients at numerous, regionally located banking centers and ATMs.

    Business Details

    This is a multi-location business.

    Find a Location

    Stock Yards Bank and Trust Company has 55 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stock Yards Bank and Trust Company

        1040 E Main St Louisville, KY 40206-1856

        BBB Accredited Business
      • Stock Yards Bank and Trust Company

        PO Box 32890 Louisville, KY 40232-2890

        BBB Accredited Business
      • Stock Yards Bank and Trust Company

        9400 Brownsboro Rd Louisville, KY 40241-1118

        BBB Accredited Business
      • Stock Yards Bank and Trust Company

        4016 Poplar Level Rd Louisville, KY 40213-1524

        BBB Accredited Business
      • Stock Yards Bank and Trust Company

        214 S 5th St Louisville, KY 40202-3204

        BBB Accredited Business
      Location of This Business
      1040 E Main St, Louisville, KY 40206-1856
      BBB File Opened:
      12/1/1977
      Years in Business:
      120
      Business Started:
      1/1/1904
      Business Started Locally:
      1/1/1904
      Date of New Ownership:
      1/12/1988
      Business Incorporated:
      1/12/1988
      Accredited Since:
      4/1/1950
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 258 for this business, issued by Kentucky Department of Financial Institutions

      These agencies may include:

      Kentucky Department of Financial Institutions

      1025 Capitol Center Drive, Suite 200

      Frankfort KY 40601

      (502) 573-3390

      Fax: (502) 5730086

      http://www.kfi.ky.gov/

      BBB records show a license number of 258 for this business, issued by Kentucky Department of Financial Institutions

      These agencies may include:

      Kentucky Department of Financial Institutions

      1025 Capitol Center Drive, Suite 200

      Frankfort KY 40601

      (502) 573-3390

      Fax: (502) 5730086

      http://www.kfi.ky.gov/

      BBB records show a license number of 258 for this business, issued by Kentucky Department of Financial Institutions

      These agencies may include:

      Kentucky Department of Financial Institutions

      1025 Capitol Center Drive, Suite 200

      Frankfort KY 40601

      (502) 573-3390

      Fax: (502) 5730086

      http://www.kfi.ky.gov/

      BBB records show a license number of 258 for this business, issued by Kentucky Department of Financial Institutions

      These agencies may include:

      Kentucky Department of Financial Institutions

      1025 Capitol Center Drive, Suite 200

      Frankfort KY 40601

      (502) 573-3390

      Fax: (502) 5730086

      http://www.kfi.ky.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Commonwealth Bank & Trust Company
      Business Management
      • Mr. Philip S. Poindexter, President
      • Mr. Robert Frank, Director of Business Services
      • Mr. John Dietrich, Director of Marketing
      • Mr. James A. Hillebrand, Chairperson/CEO
      Contact Information

      Principal

      • Mr. Philip S. Poindexter, President
      • Mr. James A. Hillebrand, Chairperson/CEO

      Customer Contact

      • Mr. John Dietrich, Director of Marketing
      • Mr. Brian Lippert
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/12/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Background- There was an issue adding a payment source for ****** best offer program. I talked to customer service, and they had to create a support ticket to add my PayPal account using the default payment method. Instead without my authorization they opted to use the only bank account in my PayPal which was with Stock Yards Bank, and Trust. I never use this account, and it stays empty. After numerous overdrafts because of this, I talked to 2 different agents that supposedly made a support ticket, and "would make sure it was fixed". However it was still pulling out of the account I never authorized racking up fees. Calling **** was not any help so I removed the payment source entirely from my ******* and contacted the bank. Stock Yards should not have allowed any of the the transactions. My account has been opted out of overdraft protection per the overdraft protection act from the initial account opening. They are also denying me the agreed fraud/unauthorized charge protection agreed upon.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashley M

      1 star

      08/28/2023

      Worst bank, with the most unprofessional and unhelpful staff I’ve ever encountered. They have predatory fees and do their daily posting to affect customers in the worst way.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

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