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            Business ProfileforThe Devonshire Apartments

            Apartments
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/26/1996

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            The Devonshire Apartments offers numerous floorplans and beautiful apartment homes for rent. 

            Products & Services

            We lease apartment homes.

            Business Details

            BBB File Opened:
            11/10/1994
            Years in Business:
            44
            Business Started:
            1/1/1980
            Accredited Since:
            8/26/1996
            Related Businesses
            Business Management
            • Ms. Darlene Allgeier, Director of Operations
            • Mrs. Ivorie Ross, Human Resources Manager
            • Ms. Tiffany Barlow, Regional Director
            • Ms. Jenn Holdren, Property Manager
            Contact Information

            Principal

            • Ms. Darlene Allgeier, Director of Operations

            Customer Contact

            • Ms. Tiffany Barlow, Regional Director
            Additional Contact Information

            Fax Numbers

            • (502) 327-6714
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/30/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I locked myself out of my apartment yesterday morning at 5:00 am rushing trying to get to work for a multi company meeting. I had to use a neighbors phone wake her up at 5 am. I called the answering service from ******** phone. She said you have to pay a 50 lockout fee when they get there. I said l don’t have 50 bucks my rent is due and it’s almost 900 bucks a month. She put me on hold came back to the phone and said maintenance said he is on his way. When **** got here and I have been knowing our maintenance guys for over 14 years because I have lived in 2 of brown capitals properties. I said **** I don’t have it today but I can pay you on the 8th or 9th of September. He said just call the office and talk to them. I did that. *** went on and on about how people are not paying their lock out fees so they are blocking them from paying their rent. Last month you charged me a lock out fee of 50 bucks plus late fee of 10 % of my rent l paid you. It’s against the law for you to prevent a tenant from paying their rent and charge them 10% in late fees. You are making money off of the tenants plus evicting them if they don’t pay. If that is the case why did maintenance come and let them in after the office is closed when I/we tell them we don’t have the money before they come out. I had to pay almost $1,000.00 dollars last month. And they want me plus others to do this again. I plan to move when my lease is up. Utility’s are sky and l freeze in the winter plus drains are stopped up in the bathroom sink l have had to buy by plastic to keep the cold out and heat out in windows in summer and winter. But they continue to increase rent for their gains. What about the tenants?
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chelsea H.

            1 star

            02/25/2023

            Lease was up October 1, 2022. Called 6 days prior and asked if we could stay pass the last day of lease. We got permission. October 3, 2022 we had an eviction notice. We couldn’t believe it. When we’re we’re evicted the property manager refused to give back all belonging. As the workers took some stuff from the apartment to the grass, I loaded my truck and came back with a Uhual. I noticed through the windows curtains were still up and I looked inside and saw my belongings inside they forgot. So as I was loading the Uhual, I saw the property man, walk up to the apartment and I asked if she could get the rest of my stuff they left inside. She ignored me and walked in and out without saying anything. She got in her car and drove to the office building and I begged her to give me the rest of my stuff. I called the cops. Cops said if I want my stuff I can take her to small claims. I have video proving she said she wouldn’t give me anything else in the apartment. Later that night after they threatened to trespass me, the maintenance man who never was inside the apartment called cops and told cops, my 73 year old gma and I broke into the apartment and trashed it, and I stole groceries. Cops never found groceries, and I was falsely arrested. The case was dismissed by a judge at the first hearing. Not only did they treat me like complete trash, they refused to give me my belongings back. Which later found out my mothers ashes were in that apartment, and I’ll never get them back. Then they lie and say I stole my own groceries I asked them to give back to me earlier that day. I mean, if that’s not inhumane I don’t know what is. How do you sleep at night, knowing your keeping someone’s belongings from them just because you want to be cruel and make things harder for me. It’s disgusting. And I can’t wait until my lawyer gets the bodycam footage because I was also sexually assaulted by a black male officer that night. As the landlord stood by smirking. Evil.

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