What Does Your BBB Do For You?

May 30, 2017

– BBB of LA and Silicon Valley CEO Steve McFarland joined Blake Morgan of Forbes for her customer experience podcast. Steve talked about everything BBB does to foster marketplace trust, which includes holding businesses to a higher standard and resolving consumer complaints against businesses.

Steve also talks about “Ghostomer Service” and BBB ScamTracker, a website where consumers can write about their experiences with scams and read about the latest scams in their area.

Listen to the podcast.