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Find a Location

Five Star Tax Resolution Inc. has 1 locations, listed below.

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    Business ProfileforFive Star Tax Resolution Inc.

    Tax Attorney
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2011

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company represents taxpayers nationwide. They can help with all IRS and State tax issues.

    Products & Services

    IRS collection issues
    Payroll garnishments
    Offer in compromise
    Audit Representation
    Tax Preparation



    Business Details

    Location of This Business
    117 E Colorado Blvd #603, Pasadena, CA 91105-1938
    Years in Business:
    16
    Business Started:
    6/1/2007
    Business Incorporated:
    7/30/2013
    Accredited Since:
    7/22/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Vanessa Figueroa, Secretary
    • Mr. Marco Pineda, CEO/President
    Contact Information

    Principal

    • Mr. Vanessa Figueroa, Secretary

    Customer Contact

    • Mr. Vanessa Figueroa, Secretary
    • Mr. Marco Pineda, CEO/President

    Industry Tip

    BBB Tip: Hiring a lawyer

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I hired this tax service to do about seven or eight years of not reported taxes they have charged me $2500. Theyve been horrible since the onset they do not return phone calls, and after I had to file the taxes that they prepared the *** is now sending them back to me as insufficient and lacking information I would like my money back and hire a company thats legitimate
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg K

    5 stars

    06/23/2023

    ******* and her team lived up to the name of their company. I was patient with the process because I was told up front it would take many months. When the tax refunds came through, it was all as planned. Plus, the service was friendly and they answered all questions in a timely manner.

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