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          Murad has 1 locations, listed below.

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            • Murad

              2121 Park Pl Fl 1 El Segundo, CA 90245-4705

              BBB Accredited Business

            Business ProfileMurad

            Skin Care
            BBB accredited business

            Contact Information

            2121 Park Pl Fl 1

            El Segundo, CA 90245-4705

            Get Directions
            Visit Website
            (310) 726-0600

            Customer Reviews

            1.08/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            50 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/2/1999

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2121 Park Pl Fl 1, El Segundo, CA 90245-4705
            Years in Business:
            35
            Business Started:
            4/1/1989
            Business Incorporated:
            6/24/2015
            Accredited Since:
            6/2/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Murad, LLC
            Business Management
            • Mr. Paul Schiraldi, CEO
            Contact Information

            Principal

            • Mr. Paul Schiraldi, CEO

            Customer Contact

            • Mr. Paul Schiraldi, CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            50 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a creme from this company as a promotion in 11/2023 but I made sure I did not subscribe. They sent me another shipment on 1/23/24 and billed me $88.18. I called Murad and spoke to a rep that confirmed that I was not on any subscription plan and he did not know why my credit card was charged. He was supposed to get back to me. Noone has resolved this and they shipped me yet another product and billed me ***** and they created a subscription on the 1/2024 order. This is a company with poor ethics. Refund me and cancel any future shipments.
            Read More
            Read 49 More Complaints

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cynthia W

            07/27/2023

            Horrible. I had pre-approval for some returns. Returns were sent as directed, received, but not refunded. Why? The BARCODES didn't match. Order receipts had no mention of barcodes, Murad representatives didnt mention barcodes, yet I was denied my refunds because ******** didn't match.
            Read 11 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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