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          Goggles4U.com has 1 locations, listed below.

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            • Goggles4U.com

              12611 Hiddencreek Way #F & G Cerritos, CA 90703-2156

              BBB Accredited Business

            Business ProfileGoggles4U.com

            Retail Optical Goods
            BBB accredited business

            Contact Information

            12611 Hiddencreek Way #F & G

            Cerritos, CA 90703-2156

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            (888) 830-7857

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            Customer Reviews

            1.78/5

            Average of 41 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            75 complaints closed in last 3 years

            19 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 1/29/2008

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers the online sale of Prescription Eyeglasses, Sunglasses, Designer Wear and accessories.

            Business Details

            Location of This Business
            12611 Hiddencreek Way #F & G, Cerritos, CA 90703-2156
            Years in Business:
            21
            Business Started:
            6/19/2002
            Business Incorporated:
            6/28/2010
            Accredited Since:
            1/29/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • American Eye Vision, Inc.
            Business Management
            • Mr. Steve Martin, CEO
            • Mr. Sam Davis, Manager
            Contact Information

            Principal

            • Mr. Steve Martin, CEO

            Customer Contact

            • Mr. Sam Davis, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            75 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/12/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I placed an order with Goggles4you on 2/10/24 and have yet to receive any glasses. Every day they tell me they will be here soon. Yet I still have no glasses and they cant tell me when they will be arriving. I requested my money back and they refuse. I have waited a month. That is by far plenty long enough. They need to return my money.
            Read More
            Read 74 More Complaints

            Customer Reviews

            41 Customer Reviews

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            Most Recent Customer Review

            Jessica G

            03/27/2024

            If I could give a half star I would. The return policy is terrible and very suspicious. It was my fault for entering the incorrect prescription, but 2 problems 1) they said these are designer brand. What designer brand you know of that dosnt put their name stamped on it, not generic random numbers 2) these where adverted as a medium frame they are clearly a small they fit my child 3) I let them know I do not like the frame and prescription is wrong. The representative *** replied " a part of our policy you have to pay for the return. In order for us to start the return they need a tracking number"4) okay well how much will I be getting ? Do I return them and you give me $5 *** reply " once we recieve the tracking number, we can discuss a one time exchange with a comparable frame with correct perspective." ............ me: " never mind, forget it." I don't know if iam getting scammed or ripped off, why the secrecy on the amount. I already feel ripped off these are NOT DESIGNER BRAND ....

            Goggles4U.com Response

            04/01/2024

            Hello *******, Hope you are doing well. First and foremost, I would like to apologize for the unpleasant experience. I have reviewed the case and came to know that exchange has already been offered to you because the prescription was not filled in correctly and frame is not satisfactory either. The return tracking is required before the exchange order is submitted. However, we will have one of our customer support representatives reach you to resolve the matter swiftly. Regards,-Goggles4u
            Read 40 More Customer Reviews

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