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Find a Location

Jenkins Property Management has 1 locations, listed below.

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    Business ProfileforJenkins Property Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14511 Hawthorne Blvd, Lawndale, CA 90260-1520
    Years in Business:
    43
    Business Started:
    3/1/1981
    Alternate Business Name
    • Edward Jenkins Realty, Inc.
    • Jenkins Realty, Inc.
    Business Management
    • Edward Jenkins
    Contact Information

    Principal

    • Edward Jenkins

    Customer Contact

    • Edward Jenkins
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I've been calling on behalf of my mother-in-law for the past 2 years, my self, my niece and my husband have left countless messages and had made calls and have spoken to several people there and they have not changed the overly worn out carpet in the apartment. My mother-in-law is disabled, elderly and can hardly walk and had numerous health problems, including asthma. My niece, a 23 year old lives with her and she too has asthma. They have lived there for the past 14 years and the carpet need a change due to it's overly used and worn out condition. They have ignored all calls, and can honestly give a "hoot" at how many times we will continue to call and ask about the carpet change. They have only sent someone to take measurements about 2 months ago and we've been still calling and there has been constant run around. I have spoken to a ****** and a ***** that work there and they keep saying, we'll call you back or someone will call you and THEY NEVER DO. It's been very frustrating, I don't know how these people are still in business. The reviews on YELP are 1.5 stars out of 5, from 94 reviews, all very negative. I need help to get the carpet changed and that's why I'm filing this complaint.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael S

    1 star

    08/01/2022

    This company manages the property in Pacific Palisades where our family recently bought a townhouse. Like all residents we pay a hefty $500+ in monthly HOA dues, but get to enjoy community amenities such as the tennis courts, gym, steam room and of course our 5 year old's summer favorite- the swimming pool.

    This summer ******* Property Management was tasked with upgrading the entry locks to all of the community areas listed above and for months we've been seeing emails about new key fobs that are replacing the traditional keys we have to access these areas.

    Then finally on July 11th the alarm company they hired had come out to install the new system for the new key fobs. During this time, the OLD keys and key fobs were deprogrammed and became non-functional. Each owner was promised to receive two new key fobs that were to be left at their door that same day (July 11th, 2022) after activation.

    I'm writing this review on August 1st because we still do not have a new key fob to access the pool. In fact, it turns out about a third of the residents have been locked out of the community spaces for over 3 weeks. We've personally seen people climbing over fences or through windows to access the common areas. There has been no communication from ******* Property Management. Effectively, they've managed to lock out its residents from all of the common areas and amenities for weeks (now going on months) during the busiest summer months when residents and our kids are trying to enjoy the last few remaining days of a short summer break before starting school again.

    Did I mention we pay $500+ in monthly HOA dues and an average townhouse in this complex is worth $1.5-1.8 million?

    So in conclusion, if you are trying to **** off your residents and drive the value of your property down, hire ******* Property Mismanagement and it's team of lazy employees who do not return calls or answer emails.

    Jenkins Property Management Response

    08/02/2022

    I'm sorry, but we do not manage property in Pacific Palisades. This review is not regarding our Management co. In Lawndale, Ca.

    There is another ******* Property management with no affiliation.

    Thank You

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