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          Coast to Coast Long Distance Moving Company, Inc. has 1 locations, listed below.

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            Business ProfileforCoast to Coast Long Distance Moving Company, Inc.

            Packing Service
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/27/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            3/27/2017
            Years in Business:
            8
            Business Started:
            3/15/2016
            Business Incorporated:
            1/27/2016
            Accredited Since:
            3/27/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Ms. Eliana Campos, President
            Contact Information

            Principal

            • Ms. Eliana Campos, President

            Customer Contact

            • Ms. Eliana Campos, President

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/03/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Coast to Coast was supposed to deliver by 80 year old cousin's furniture to her retirement facility yesterday (5/2/23) between ****PM. They never showed up or even called, after she waited in the condo with no furniture for hours.We tried numerous times to reach the movers, to no avail.I was finally able to reach ***********************, my cousin's estimator (salesman) and he was rude, evasive and completely unhelpful. Told me that the moving truck had a mechanical issue and that the movers didn't call because they were "busy trying to secure their safety" and that they value human life above thier customers possessions. Mind you these are two big muscular guys who supposedly move furniture for a living.*** refused to tell me where the truck broke down, what was wrong with the truck, or when we may receive our furniture, and told me " would it matter if I told you the truck was in ******?".It's now been 24 hours and they seem to have cut off all contact with **. Meanwhile, my aunt is essentially homeless until her belongings arrive.What I want os for them to call me back and give ** a delivery date and an explanation for this horrible customer service. End result is sge needs to have. her belongings delivered ASAP.I can't get anyone there to even pick up the phone, let alone call me back. We are just in limbo here.**** **************.
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            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Randy N

            1 star

            12/01/2023

            Two weeks ago I received a quote from Coast to Coast Movers to move two storage units from ******, ** to ******, **. The Quote was ~$10k. I gave them a $2,900 deposit that day. The Coast to Coast people I worked with seemed very thorough and we spent a lot of time on the phone talking about the process. We were very excited to get our things that have been stored for a year.The next step was that someone would call me today (3 to 4 days before the pick-up of our things) to confirm everything. Today I got a call and was advised that I needed to pay ~$6k MORE because the cubic foot calculations they originally estimated was supposedly wrong. Here we are at the 11th hour and I am told if I go with the original Quote, they will not deliver all of our belongings AND, by the way, if I cancelled now, they will keep the $3k deposit I gave them two weeks ago.This is a scam - don't know how else to describe it. I was so impressed with my first two meetings with them. We even discussed the fact that I want to get the price as close as possible so there aren't any "hidden" or "extra" charges. I was assured their Quote would be very close.We cancelled and will now have to find a way to get our $3k back. Unbelievable.

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