BBB Accredited Business Profile

Just Jen, Inc.

Just Jen, Inc.

(310) 539-6000

Just Jen, Inc.

12 years in business

23510 Telo Ave #4
Torrance, CA 90505-4054

Additional Phone Numbers
  • (888) 744-6379
Business Started: 11/01/2004
Type of Entity
Contact Information
  • Principal: Jennifer S. Smith, CEO
  • Lawrence Smith, CFO
Business Category
  • Internet Shopping
Additional Information
  • We will exchange items that are not custom or personalized for a different size of the identical item (same style & color), for no fee, except for shipping charges. All returned merchandise must be unworn and in re-saleable condition to qualify for a return. There is a maximum 2 items returned per order. There is a $10 re-stocking fee per item on returns and shipping charges are not reimbursed. Return shipping charges are not re-imburseable. Custom and personalized products are only exchangeable if they are damaged, or differ from what you ordered online. We will also accept returns on any items that are delivered after a promised deadline, however, a guaranteed shipping method (Fedex 2-Day or Overnight), must be selected to qualify

Products & Services
Products include personalized and fully custom designs for brides, birthdays, maternity and holidays. Designs can be embellished with rhinestones or printed with ink via a direct-to-garment printing process.
Service Area
United States and International
Alternate Business Names
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 



Designer and manufacturer of customized clothing and gifts - specializing in sparkling rhinestone apparel. Flexible manufacturing system enables order quantities from a single t-shirt to wholesale orders of thousands of garments.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 09:00 AM to 05:00 PM
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Thu: 09:00 AM to 05:00 PM
Fri: 09:00 AM to 05:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Just Jen, Inc.

Just Jen, Inc.


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