This Business Is Not BBB Accredited

FactoryDirect2you

FactoryDirect2you

FactoryDirect2you

15 years in business
2093 Foothill Blvd.
La Verne, CA 91750
Additional Phone Numbers
  • (866) 233-6587
Additional Email Addresses
  • sales@factorydirect2you.com
Business Started: 01/01/2002
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Greg Hummel, Owner
Business Category
  • Internet Shopping
Additional Information
  • Products may be returned within 30 days of shipment by PrePaid freight or postage. Credit will be given to the original billing account. Any gift item shipped from FactoryDirect2you.com may be returned by the gift recipient for a merchandise credit t...
  • Products may be returned within 30 days of shipment by PrePaid freight or postage. Credit will be given to the original billing account. Any gift item shipped from FactoryDirect2you.com may be returned by the gift recipient for a merchandise credit that can be used on a future FactoryDirect2you.com order. Refund checks are not available for gift returns. In order to return any item you must submit a request for return online, call us at 866-233-6587 or email Return@factorydirect2you.com to obtain a RETURN AUTHORIZATION NUMBER. Any packages without return authorization numbers may be refused. Returns must still be in brand new condition and have all the packaging and original contents included. No credit will be given for items returned after 30 days or not in NEW RE-SALEABLE condition with all packing material included. **If you return your order without exchange, you will be charged shipping (if package was shipped under a free shipping promotion, you will be responsible for the actual delivery and return shipping fees incurred), gift wrapping (if used) and a minimum restocking fee of $10.00 or up to, but not limited to 30%. Refused deliveries may be subject to original shipment costs as well as return shipment costs. Orders cancelled before shipment will be subject to credit card processing fees. Allow 2 to 3 weeks before inquiring about return credits. By using our site you agree not to dispute the charges for returned items until 4 weeks after receipt by us. Shipping costs will not be refunded unless we shipped an incorrect item or an error was made on our part. We will pay for the shipping back to you on a replacement for a defective item. (Defective items are extremely rare). Please clearly mark the Return Authorization Number on the outside of your return (next to the shipping label is best). Please include a copy of your invoice and the form below. Please clearly indicate the reason for your return. Returns will not be processed without a Return Authorization Number and documentation including order number, address and reason for return. Items shipped directly from a manufacturer (direct shipped) will be charged up to, but not limited to a 30% restocking fee on the total amount, unless they are defective. If you want to know if an item is drop shipped before you order you MUST call or email us. In order to return a direct shipped item you must submit a request for return online or call us at 866-233-6587 for a return authorization number and specific directions for return or no credit will be issued on these items. You must then pay to have the item shipped back to the shipper. Due to the nature and timing of direct shipped items from manufacturers, returning a direct shipped item to us without a FactoryDirect2you Return Authorization Number will result in no refund. Customer agrees to the above terms by virtue of placing an order on our site and receiving an email confirmation.

Alternate Business Names
  • FactoryDirect2you.com
Number of Employees: 
4

NR

Overview

Featuring High End Products at Discounted Prices.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

FactoryDirect2you

THIS BUSINESS IS NOT BBB ACCREDITED

FactoryDirect2you

Customer Review Rating:

100%
This business has no complaints filed