BBB Accredited Business Profile

Tophatter, Inc.

Tophatter, Inc.

(888) 502-5501

Tophatter, Inc.

6 years in business
292 Lambert Ave
Palo Alto, CA 94306-2216
BBB File Opened: 10/23/2012
Business Started: 12/01/2011
Business Incorporated: 11/13/2009 in CA
Type of Entity
Corporation
Business Management
  • Principal: Mr. Ashvin Kumar, CEO
  • Aimee Valle, Head of Buyer Support
Contact Information
  • Principal: Mr. Ashvin Kumar, CEO
  • Aimee Valle, Head of Buyer Support
Business Category
  • Internet Auction Service
  • Internet Shopping

Additional Information
  • Before making your first bid on any online auction website: - Research the online auction with BBB first. Not all online auctions are created equal and BBB ratings on various sites range from A- to F. Always research the online auction site with y...
  • Before making your first bid on any online auction website: - Research the online auction with BBB first. Not all online auctions are created equal and BBB ratings on various sites range from A- to F. Always research the online auction site with your BBB at http://www.bbb.org/us/Find-Business-Reviews/ before signing up. - Read the fine print carefully. Before providing any personal information or signing up for any "free" trial with an online auction, read all of the fine print carefully on the website. Pay close attention to details on signup and annual fees, minimum bidding requirements, maximum prize amounts and how to get a refund. - Know what you're buying. Before bidding on an item, research how much it costs elsewhere and keep track of how much you're spending on bids overall to see if you really are getting a good deal. - Keep a close eye on your credit card statement. Many online auction customers have complained to BBB about being unexpectedly charged just for signing up for an online auction site. Some complaints were also automatically charged for more bids when they ran out or for a yearly registration fee, not realizing this would be the case. - Complain to BBB if you feel you've been ripped off. If you feel you've been misled by an online auction site, file a complaint with your BBB. BBB has assisted customers in resolving their issues, including getting refunds. If the business does not cooperate, your complaint will still go down on the company's BBB Business Review and serve as a warning to others.

Products & Services
This company's business is an Internet shopping service.
Number of Employees: 
55

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Tophatter, Inc.

Tophatter, Inc.

BBB ACCREDITED SINCE 07/20/2016

Customer Review Rating:

Positive
21%
Neutral
4%
Negative
75%

Composite Score:

0 3
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