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Find a Location

VisitorsCoverage Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVisitorsCoverage Inc.

    Insurance Agency
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/10/2023

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2350 Mission College Blvd #1140, Santa Clara, CA 95054-1576
    BBB File Opened:
    6/9/2006
    Years in Business:
    19
    Business Started:
    10/19/2004
    Business Incorporated:
    10/19/2004
    Accredited Since:
    4/10/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0F17045 for this business, issued by 11-Department of Insurance. The expiration date of this license is 5/31/2024.

    These agencies may include:

    11-Department of Insurance

    any street

    Any City null null

    Type of Entity:
    Corporation
    Alternate Business Name
    • Visitors Coverage
    • VisitorsCoverage.com
    Business Management
    • Rajeev Shrivastava, President
    • Ms. Jill Squier, Marketing Specialist
    Contact Information

    Principal

    • Rajeev Shrivastava, President
    • Ms. Jill Squier, Marketing Specialist

    Customer Contact

    • Rajeev Shrivastava, President
    • Ms. Jill Squier, Marketing Specialist
    Additional Contact Information

    Fax Numbers

    • (408) 496-1090
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    VisitorCoverage upsell USVisit Pro insurance ************************ to me on 29th July, 2022 with a longer coverage period than was needed for my parents. The sales team assured multiple times in calls and emails at the time of selling that I would get the refund if I canceled the plan earlier (which I informed in advance). Infact, on the day of cancellation, I re-verified with the support team, and their support team's email confirmed the exact dollar amount to be refunded. Later, the insurance company denied any refund upon cancellation as the tenure that was being upsell to me was the minimal. Thus, I raised my concern to Visitors Coverage, and their support team ******** ******************** and many more) has been making false promises for the past 7 weeks that they will issue refunds within 24-48 hours. I've all the proof and communication emails that clearly justify Visitor coverage as yet another insurance company with a sheer motive of upselling and collecting their commissions out of our hard earned money while breaking our trust over them.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bret L.

    1 star

    09/27/2021

    Ordered this insurance before our trip and then canceled the immediately. The cancellation was before the trip happened after realizing that this type of insurance was not what I needed. This company has paid enough money to google so that ANY search takes you to their website. I canceled by emailing directly. I've resent the proof of the email but they keep saying that they never received it. Including the initial email they have now received it 3 times. In short they will not refund. I would not use this company.

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