This Business Is Not BBB Accredited

j2 Cloud Services, LLC

j2 Cloud Services, LLC

(888) 760-1112

j2 Cloud Services, LLC

22 years in business
6922 Hollywood Blvd #500
Hollywood, CA 90028-6125
Business Started: 12/14/1995
Business Incorporated: 12/14/1995 in DE
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Office of The President
Business Category
  • Fax Service
  • Management Consultant

Alternate Business Names
  • j2 Global®
  • j2 Global®, Inc
  • j2 Global® Communications
  • eFax®
  • eFax® Broadcast
  • eFax Corporate®
  • j2 Corporate
  • efax Developer™
  • jConnect®
  • jBlast
  • Onebox
  • LiveVault
  • SmartFax™
  • RapidFAX™
  • TrustFax®
  • MyFax
  • MetroFax
  • eVoice®
  • eVoice
  • KeepItSafe, SugarSync
  • FuseMail
  • eFax
  • Fax.com, RapidFax, SmartFax, Send2Fax, TrustFax, Sfax
  • Excel Micro
  • Jfax
  • J2 Global, Inc.

Number of Employees: 
351

F

Pattern of Complaints

According to BBB files, records show that the company has a pattern of complaints concerning consumers having charges automatically withdrawn from their bank accounts (without notice) on a monthly basis after making a one-time purchase. Consumers also allege having difficulty cancelling their accounts online or by phone. Per California State Law requires that such disclosures are "clear and conspicuous" so consumes are informed of all the terms a Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for j2 Cloud Services, LLC include:

  • 589 complaints filed against business
  • Length of time business has taken to respond to complaints.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to respond to one complaint filed against business.
  • One complaint filed against business that was not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

j2 Cloud Services, LLC

This Business Is Not BBB Accredited

j2 Cloud Services, LLC

Customer Review Rating:

89%

Composite Score: