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Find a Location

Study.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Study.com

      100 View St #202 Mountain View, CA 94041-1374

      BBB Accredited Business

    Business ProfileforStudy.com

    Online Education
    BBB accredited business

    Current Alerts For This Business

    Alert:
    Study.com is an online learning platform and asks that customers with concerns reach out to their customer service team at [email protected]. The business states "We will respond within 48 hours."

    Additional business information

    Additional Info:
    Study.com is an online learning platform and asks that customers with concerns reach out to their customer service team at [email protected]. The business states "We will respond within 48 hours."
    See all additional business information

    At-a-glance

    Customer Reviews

    4.23/5stars

    Average of 241 Customer Reviews

    Customer Complaints

    115 complaints closed in last 3 years

    40 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2008

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Study.com is an online learning platform and asks that customers with concerns reach out to their customer service team at [email protected]. The business states "We will respond within 48 hours."

    Products & Services

    Study.com is an online learning platform and asks that customers with concerns reach out to their customer service team at [email protected]. The business states "We will respond within 48 hours."

    Business Details

    Location of This Business
    100 View St #202, Mountain View, CA 94041-1374
    BBB File Opened:
    11/16/2011
    Years in Business:
    19
    Business Started:
    6/1/2004
    Business Incorporated:
    4/15/2004
    Accredited Since:
    11/1/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Learn.org
    • Study.com, LLC
    Business Management
    • Mr. Ben Wilson, President
    • Mr. Adrian Ridner, CEO
    Contact Information

    Principal

    • Mr. Adrian Ridner, CEO

    Customer Contact

    • Mr. Ben Wilson, President
    • Mr. Adrian Ridner, CEO
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Choosing online education

    Customer Complaints

    115 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I created a login in September 2023, based on a Free Trial because I was planning to take S-65. I checked the material and then signed out and didn't open the platform until mid October. I studied for few days until I realized there were many topics and subtopics missing in the material when comparing to others. So I decided to stop using study.com and move on to concentrate in another prep company. I don't even remember sharing my CC nr but probably I did because now I see study.com started to charge my account right away. ********************** never sent me any confirmation of my subscription, never sent me any receipt of the payments. It only started to charge $100 every month since. I thought I actually never officially joined study.com and since I used the platform just a few days I never imagine I was getting charged. Ive been charged $400 in total (on top of the cost of the other more serious material I had to study) when the most expensive material for S-65 doesnt cost more than $150. This company is definitely a scam that "skim" money from students by using the least amount of communication so we don't even notice that it is charging every month. Cancellation is made difficult only to "skim" even more money while the student tries to cancel it. Another shameful enterprise disguised with educational purpose.
    Read More

    Customer Reviews

    241 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mariah M

    1 star

    04/19/2024

    I made sure to sign up only for the 30 day free trial. Study.com still decided to charge me the $60. I can't afford to make that payment right now, and I'm pretty upset they went back on their word. So heed caution -- the 30 day free trial is, in fact, not free.

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