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          Find a Location

          Secure Data Recovery Services has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSecure Data Recovery Services

            Data Recovery
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            625 Fair Oaks Ave Ste 326

            South Pasadena, CA 91030-2630

            Get Directions
            Visit Website
            (323) 944-0822

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            Customer Reviews

            4.95/5

            Average of 1,037 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            27 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/26/2011

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Data retrieval from computer and mobile devices, with data restored onto a secure storage media.

            Products & Services

            Data recovery from hard drives, RAID arrays and mobile devices.

            Business Details

            This is a multi-location business.

            Find a Location

            Secure Data Recovery Services has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              625 Fair Oaks Ave Ste 326, South Pasadena, CA 91030-2630
              Years in Business:
              17
              Business Started:
              1/4/2007
              Business Incorporated:
              1/4/2007
              Accredited Since:
              5/26/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • World Acceptance Group, Corp.
              Business Management
              • Mr. Kyle Crawford, Customer Service Manager
              Contact Information

              Customer Contact

              • Mr. Dmitri Kardashev, Founder
              • Mr. Kyle Crawford, Customer Service Manager
              Read More Business Details and See Alerts

              Customer Complaints

              27 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/19/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I have been working with Secure Data Recovery Services on behalf of a client of mine (*****************************) on this issue since July 2023. The business took payment of $600.00 on August 10th, 2023 to provide a service (recover data from a damaged hard drive).They say they have completed the recovery with 100% success (full recovery of ALL files) and are ready to send it back. However, they are requiring that she or I record a video testimonial saying how great they are BEFORE they'll send us the data to verify that it was indeed recovered successfully.We believe it is dishonest of them to hold their customer's data hostage in exchange for a favorable review.There was also a separate $112.11 charge on the same day which was apparently for shipping and handling. Seems exorbitant for a box measuring 4x4x6" and weighing less than a pound. Desired resolution: Ship the data to the address provided IMMEDIATELY, and do so using an appropriate shipping method and cost. Another $112.11 charge for shipping will initiate another dispute and/or chargeback. Once the job is completed, we might consider giving a testimonial. Not until.
              Read More
              Read 26 More Complaints

              Customer Reviews

              1,037 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Paul W

              04/17/2024

              So incredibly impressed with Secure Data Recovery after working with them. Their service was amazing (thanks, ****!) and the results saving a decade of family memories and project work were incredible.
              Read 1036 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

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