BBB Accredited Business Profile

Consonance Companies, Inc.

Consonance Companies, Inc.

(800) 708-0789

Consonance Companies, Inc.

16 years in business
10039 Norwalk Blvd
Santa Fe Springs, CA 90670-3323
Additional Phone Numbers
  • (562) 781-0288
Business Started: 05/15/2001
Business Incorporated: 05/15/2001 in CA
Type of Entity
Corporation
Contact Information
  • Principal: Customer Service
Business Category
  • Beauty Supplies & Equipment
Additional Information
  • There is a 20% restocking fee on all items approved for return. We will accept merchandise for return only within 5 working days of receipt, provided that the merchandise is in original condition, unused, the customer has retained all original materi...
  • There is a 20% restocking fee on all items approved for return. We will accept merchandise for return only within 5 working days of receipt, provided that the merchandise is in original condition, unused, the customer has retained all original materials, accessories, and packaging. Restocking fees may be increased if shipments are returned to us damaged or without original packaging. CCI will NOT accept any return on Shampoo Units that have already been installed or connected for plumbing. CCI will NOT accept any returns or exchanges on items that show signs of having been installed, used, modified, mounted, scratched, or defaced. Customers must receive a Return Authorization (RA) number prior to a return. Any item returned without a RA number will be refused or their return process will be delayed. All returns are subject to inspection before approval for a refund. Absolutely NO returns, exchanges, or cancellations will be accepted on customized/special ordered merchandise or non-stock merchandise. Any attempts for a return past the 5-day window will remain at the discretion of Consonance Companies, Inc. Shipping charges are non-refundable and the customer must pay all applicable fees. The customer is responsible for providing proper packaging and may be held responsible for any additional shipping fees (i.e. call tags, shipping insurance, and repackaging). All returns will be thoroughly reviewed and authorized at the discretion of Consonance Companies, Inc. Any merchandise not received in accordance with our return policy will be refused and returned to the Customer. Any additional damage to refused products are the sole responsibility of the customer and such damage claims are between the carrier and the customer. Please call our representatives if you need further assistance with return details.

Alternate Business Names
  • CCI Beauty Companies
Number of Employees: 
3
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 09:00 AM to 05:00 PM
Tue: 09:00 AM to 05:00 PM
Wed: 09:00 AM to 05:00 PM
Thu: 09:00 AM to 05:00 PM
Fri: 09:00 AM to 05:00 PM
Sat: Closed
Sun: Closed
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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Consonance Companies, Inc.

Consonance Companies, Inc.

BBB ACCREDITATION SINCE 06/29/2007

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