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Find a Location

Elite Permanent Makeup has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElite Permanent Makeup

    Beauty School
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/12/2017

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    11961 Santa Monica Blvd, Los Angeles, CA 90025
    BBB File Opened:
    6/15/2017
    Years in Business:
    10
    Business Started:
    3/10/2014
    Business Incorporated:
    1/4/2016
    Accredited Since:
    10/12/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Elite Permanent Makeup and Training Center, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Business Management
    • Ms. Mahnaz Bahaelou, President/Owner
    • Ms. Leticia Moreno, Supervisor
    Contact Information

    Principal

    • Ms. Mahnaz Bahaelou, President/Owner

    Customer Contact

    • Ms. Mahnaz Bahaelou, President/Owner
    • Ms. Leticia Moreno, Supervisor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/01/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On ******* I went in for microblading. This requires numbing cream to be reapplied throughout the process. It also requires a retouch appointment. The student and instructors were kind, the owner ****** way **** and *********** She came to check my final results and was trying to get me finished quickly. She hurriedly started to put the blade into my eyebrow. I immediately told her I needed more numbing cream because it hurt. She ************ told me "there was no time for that". She ******* me with the blade about 10 more more ******* while ******* down my face as I ****** My husband called to complain.******** I did not want to go back for my touch up but had lost ******** I avoided her but ********** me my husband shouldn't have called her upset. She admitted that she didn't reapply numbing. She admitted she never called me to apologize and now I see it's because she expected n apology from me for hurting and traumatizing me. I walked out shaking both times. Very scary person.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Molly R

    5 stars

    05/21/2022

    Amazing job by ******! She made my eyebrows look so much more shapely and so much better. Such professional and thorough work. Everyone here is kind and attentive and remembered me after my first visit. Highly recommend!

    Local BBB

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