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          Global Auto Transportation has 1 locations, listed below.

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            Business ProfileforGlobal Auto Transportation

            Auto Transportation
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/14/2009

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Years in Business:
            17
            Business Started:
            10/15/2006
            Business Incorporated:
            10/11/2011
            Accredited Since:
            10/14/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Global Auto Transportation, Inc.
            Hours of Operation

            Primary

            M:
            6:30 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:30 AM - 5:00 PM
            Sa:
            9:00 AM - 12:00 PM
            Business Management
            • Tony Gregorian
            Contact Information

            Principal

            • Tony Gregorian

            Customer Contact

            • Tony Gregorian
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/17/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I paid $3095 to have my car shipped from ******** to ********. Global Auto Transportation was the facilitator who was supposed to keep me informed of my cars shipping progress each step of the way. I dropped my car off at ****************************** provided me a shipping tracker and superb customer service. ********************** Auto told me all I needed was my ID and reservation which wasnt true. ****** required other documentation but luckily I had arrived to drop off my car a day earlier and the customer service agents allowed me to scan my documents in. However, from there everything went downhill. I was never notified when my car was picked up from the port in **********, never notified of the shipping company who was taking it from ********** to ********, never provided a tracking number or link, never provided an order confirmation with the trucking carrier, and never informed of the date of delivery. I randomly received a call from the truck driver (who could have been anyone) who pushed back the delivery date and time 4 times, giving me less than a 12 hour notice. When I called **** at Global Auto, he had the audacity to suggest I take a day off work to pick up my vehicle when I paid for door to door delivery. To forgo a days salary. Finally was able to get the driver to schedule a time that wasnt from **** am as that is when normally people work. Went to pick up the vehicle at 11:30 pm, almost midnight. When unloading the vehicles, the driver was unloading them one by one and crashed the first vehicles bumper. (The white ******** **** pictured) He clearly doesnt know what he is doing. The whole process took more than 2 hours of waiting. Almost 1 am by the time this is finished. Called **** at 11:30 and no answer. I have no idea what company the driver even works for. Potentially *********** because thats what was written on the side of the truck. Said he did not have a bill of lading or any kind of receipt. He said hed call his manager but no answer. Horrific.
            Read More

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sue T

            03/12/2024

            I have a contract with Global Auto Transportation, but they have not picked my car up yet, so I cannot rate how the delivery, nor the condition of the car upon delivery is yet, but I will to help other people. Worked with **** to complete the contract; gave him a deposit, but have other questions for him. I've left him multiple messages, but none have been returned. Have even tried to call his number directly, but he does not pick up. Have tried now for almost 3 weeks! Hoping this isn't a scam, where they take your deposit money and do not complete the transaction.

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