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Find a Location

Downey Car Care Center has 1 locations, listed below.

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    Business ProfileforDowney Car Care Center

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers car repair and oil change services including brakes, tires and wheels.

    Business Details

    Location of This Business
    9536 Firestone Blvd STE A, Downey, CA 90241-5506
    BBB File Opened:
    8/2/2013
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Incorporated:
    12/2/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Vangoe, Inc.
    • Downey Car & Tire Center
    Business Management
    • Mr. Vahid Ladjevardi, President
    Contact Information

    Principal

    • Mr. Vahid Ladjevardi, President

    Customer Contact

    • Mr. Vahid Ladjevardi, President

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The date of transaction was for 7/5/2023 and paid $225.00 for rear brakes. Came back on 7/25/2023 due to new brakes making noise. Shop said that there was nothing wrong with my brakes but claims they changed them again. On the same day, I notice a huge scratch and dent on my right side passenger door. They took it to a body shop on 7/30/23 to get it fixed and came back with a mismatched color shade of black 3 days later. They said to give it a week until I wash it. Came back 8/10/23 and they said they would buff it out. Would only take 1 hour they said. Came back 8/15/23 and they said I had to leave it because its going to take a couple of hours. I was upset and said I wanted to get this done because I never want to come back. Ive paid so much for **** rides back and forth that I was going to stay and wait. They just said we tried to help you. I told them my brakes are still making noise and they just took the keys away and that was it. I am currently waiting for the Buff. My brakes will not be checked and they will hopefully be able to buff my door.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick B

    1 star

    01/11/2022

    As effed up a place as I have ever encountered! Everyone there I spoke with lied! First they tell me to come down and make a deposit or pay it on-line. After doing so and making an appointment But according to Edgar the on-line is not integrated so anything you do there is a complete waste of time. When they quote you an out-the-door price they do not include valve stems??? I went there twice to get tires they had in stock. The first time I was told you don't need an appointment come down now, I get there and it's going to be a 3-4 hour wait. Nope! I spoke to a guy, Shawn/Sean and asked for an appointment time the next day. He says 10:30 I show up and Edgar tries to sell me 4 valve stems for $20? and after all this BS He only has one tire in stock and it's going to be a 2.5-3 hour wait! As a senior citozen I feel like they tried to take advantage of me.

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