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Find a Location

South Bay Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSouth Bay Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    20433 Hawthorne Blvd, Torrance, CA 90503-2403
    Years in Business:
    13
    Business Started:
    2/1/2011
    Business Incorporated:
    10/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • South Bay Hyundai, LLC
    Business Management
    • Eric Pak, General Manager
    • Sam Lim, Owner
    • Cedric Butler, General Manager
    Contact Information

    Principal

    • Cedric Butler, General Manager

    Customer Contact

    • Eric Pak, General Manager
    • Sam Lim, Owner
    Additional Contact Information

    Fax Numbers

    • (310) 802-6015
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I PURCHASED A USED ***** FROM YOU, I PURCHASED THE AFTERMARKET WARRANTY THAT YOU PROVIDE, MY ***** HAS BEEN IN THE **** SINCE MARCH 8TH WITH TRANSMISSION FAILURES PER THE EXTENDED WARRANTY THAT WAS SOLD TO ME THE TRANSMISSION WAS TO BE COVERED HOWEVER BECAUSE THE AFTERMARKET LIFT AND BIG TIRES THAT ARE ON THE ***** THE CLAIM WAS DENIED ( THE ***** WAS PURCHASED FROM YOU WITH LIFT KIT AND BIG TIRES ON IT ) I HAVE MADE NUMEROUS ATTEMPS TO **** OUT TO MANAGEMENT AND HAVE NOT BEEN ABLE TO RESOLVE THIS ISSUE I KEEP BEING TOLD THAT MANAGMENT IS NOT AVAILABLE AND ARE NOT RETURNING MY CALLS, I HAVE DRIVEN TO YOUR LOCATION 2- TIMES ( 52 MILES FROM MY HOME ) AND BOTH TIMES I WAS LEFT THERE UNATENDED AND STILL WITH NO ANSWERS I HAVE BEEN IN A RENTAL CAR AND HAVE BEEN BARROWING CARS FROM FRIENDS TO GET TO WORK AND PICK UP KIDS FROM SCHOOL EACH DAY, AT THIS POINT THIS HAS BEEN SUCH A BURDEN AND STRESS FULL CITUATION THAT YOU HAVE PUT ME INN. ALL I'M ASKING FPOR IS TO GET MY ***** REPAIRED AS SOON AS POSSIBLE AT THIS POINT. PLEASE !!

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elfinesh I

    1 star

    01/17/2024

    I wish there is an optuon to give a 0. They have a misleading information. The brand new hyundai tuscan hybrid 2023 car battery died in six month and they don't want to take care of it. I have purchased the car after I traded my ***** CRV 2016 with 37k mile not to stop anywhere due to mechanical breakdown. When I was at work in Jan 8th Monday my car shut down. I called the dealer they said my key fab battery is dead. I changed the battery and tried no luck. Jan 10 night I got some help from a friend how to jump the car and it worked. Hyundai told me I can't even bring the car they r busy any I went there. I went any way friday they said the battery function is only 9% they need to keep it. They said they can't provide a loaner I left. I called Monday they said it is MLK day we can't adreas it, we will adrss it Tuesday early morning. I called Tuesday the person who is assisting my case was not at work. Wednesday I called no help no answer I called 11 times to speak to amanger he refused to speak to me. They want me to call Hyundai Head quarter they said they can't so anything it is up to the dealer. Now I don't have my car or loaner car moving around with uber. I work 7am to 8pm I leave home yam and return 8:30pm. No time for me to even deal with the situation. Very sad and a wrong way of doing ng business I am not sure how they allowed Hyundai to sell this non functional car for insane amount with no customer service. The ******************* should protect ** from this kind of big company business scams.

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