Business ProfileforKahn Air Conditioning

On Wednesday, August 24 I contacted **** (Carrier Authorized Dealer) about an AC issue. I explained that it had been recently fixed by another AC company and that I was told that the problem might be covered under the manufacturer warranty. **** senT a service technician that afternoon and I explained what work had been completed by a previous AC company. ie: Sealed coil line, which didn't work and pressurized the coil to see if there was a leak, which proved there was and that the coil needed to be replaced. The technician at this point went outside took a quick look at the unit without even touching it. He then proceeded to sit on the side of my house for 25 minutes taking a personal phone call. After his call he came inside and told me that they needed to pressurize the coil to see it there was a leak. This would cost $1575. At this point he left. He never went in the attic to check out the coil. He never looked at anything else during his visit. He based his recommendation on what I had previously told him from the previous AC company. And for this I was charged $135. I would like a refund of my service call.