Business ProfileforAmerican AC Heat Plumbing

In May early a technician came for quarterly maintenance and flipped a switch they should not have resulting in the burner being constantly for 4 weeks. The company refuses to answer our questions on impact of the burners being on 24/7 for more than 28 days. We were out of the country at the time which is why it continued till we were back, the next technician said it was a rookie mistake and it took him two minutes to fix. This issue resulted in a 1300$ gas bill for the period which should have been around 100$. The company refuses to talk to us about it. This was a very expensive replacement last fall and has been a headache ever since.In addition, this week a tech came out for our next quarterly check up. They check the status of the hot water heater for free as part of their service. He kept telling my husband your unit is old and needs to be replaced. While that is true it is working fine. Well after he left it is not working. He put the pilot light out and we can get it to start again. There are cut wires hanging out that were not there before. And cap over the valve is now cracked and will not go back on. All they say they will do is come look at it. These guys are a complete scam!