Wherever you find yourself, you belong.

"We are 100% committed to supporting our employees and the greater community with consistent and intentional DEIAB advocacy and initiatives. It’s at the heart of everything we do. We've nurtured a workplace environment where differences are celebrated, voices are valued, and corporate social responsibility is prioritized."

- Tierra Terry, Director of Program Engagement & Culture Development

Culture & Belonging at BBB

CEO Matt Fehling signing the ONE Community Pledge BBB signed the ONE Community Pledge because it aligns with our mission to be the leader in advancing marketplace trust and upholding our values of respect, ethics, intent and working toward a diverse, inclusive and equitable marketplace." - Noelle Rooke, Vice President & Chief People & Culture Officer

BBB Pacific Southwest, Central & Inland California is a multicultural organization that understands the importance of diversity, equity, inclusion, accessibility, and belonging (DEIAB). Our workforce represents the diversity of the communities we serve, and we are committed to maintaining an all-embracing environment.

Our commitments

IN 2025

Continue to partner with organizations to develop strategic plans toward expanding culture and belonging efforts in the community.

 

IN 2025

Continue to provide educational opportunities to team members to expand their multicultural knowledge.

 

industrious women's summit
Industrious Women's Summit
diversity, equity, and inclusion summit
Diversity, Equity & Inclusion Summit
person leading training
Education
women leading session
Professional development opportunities
woman smiling during event
Lunch & Learns
bbb ethical essay scholarship winners
Student scholarships
group of people volunteering
Community volunteerism
people holding flag with heart

Through a variety of internal and external efforts, we strive for inclusion and equality for all our employees.

To achieve this, we focus on…

Corporate Social Responsibility (CSR) is an organizations actions toward societal change, advocacy, and business practices. It goes beyond profit-making and includes:

  • Ethical considerations
  • Community engagement  
  • Sustainability practices  
  • Efforts to contribute positively to the well-being of employees, communities, and the planet

 

CSR reflects a commitment to operate ethically, transparently, and in a manner that considers the broader social and environmental implications of business activities.

Prioritizing education is an investment in individuals, communities, and the broader society. It contributes to personal fulfillment, social cohesion, and the overall advancement of civilization.

Personal development: Education provides individuals with the knowledge, skills, and critical thinking abilities needed for personal growth and development. It empowers individuals to make informed decisions and navigate life effectively.

Career opportunities: Education opens doors to various career opportunities. Higher levels of education are often associated with increased job prospects, better-earning potential, and career advancement.

Social mobility: Education is a key driver of social mobility. It provides individuals from diverse backgrounds with the tools to overcome socioeconomic barriers and achieve upward mobility.

Health and well-being: Education is linked to better health outcomes. Educated individuals tend to make healthier lifestyle choices, have access to better healthcare, and experience overall improved well-being.

Civic engagement: Education fosters civic responsibility and active participation in society. Informed and educated citizens are more likely to engage in democratic processes, contribute to their communities, and advocate for social justice.

Innovation and creativity: Education nurtures creativity and innovation by fostering critical thinking, problem-solving, and a curiosity to explore new ideas. These skills are essential for addressing complex challenges in various fields.

Cultural understanding: Education promotes cultural awareness and understanding. Exposure to diverse perspectives and ideas helps create a more inclusive and tolerant society.

Lifelong learning: Prioritizing education instills a culture of lifelong learning. In a rapidly changing world, the ability to adapt and acquire new skills throughout one's life is crucial for personal and professional success.

Encourage authenticity: We encourage employees to be 100% themselves and express their individuality.

Employee Lead Committees (ELCs): We fully support ELCs that focus on various aspects of culture and diversity. ELCs provide a platform for employees to connect, share experiences, advocate, and educate internally and externally.

Cultural celebrations: We recognize and celebrate cultural diversity by acknowledging and participating in cultural celebrations and heritage months. This can involve organizing events, activities, or internal/external communications.

Accessible workspaces: We ensure that the physical workspace is accessible and accommodating to individuals with various abilities. This includes providing accommodations and implementing universal design principles.

Recognition programs: We acknowledge and celebrate the achievements of all employees with recognition programs that highlight contributions and milestones.

Community engagement: We engage with the community to understand their needs and contribute to initiatives that support diversity and inclusion.

Equal opportunities: We ensure that all employees have equal opportunities for career development, training, and advancement.

We're honored to be recognized...

BestCompaniesAZ Spotlight Award for Excellence in Social Responsibility in 2022

BestCompaniesAZ Spotlight Award for Excellence in Social Responsibility (2022)

Empowering Our Team Through Staff-Led Committees

TEAM Committee
TEAM Committee
IDEA Committee
IDEA Committee
GIVING BACK Committee
GIVING BACK Committee
MOMITTEE
MOMITTEE

At BBB, our staff-led committees provide opportunities to connect, collaborate, and contribute to our workplace culture and community.