By Randy Hutchinson
President of the BBB
Reprinted from The Daily Memphian
Published Jan 20th, 2024
A few hours after a Nashville businessman wrote a check to his insurance company and deposited it in his mailbox, it was presented for payment by someone else for thousands of dollars more than the original amount. Fortunately, the employees at the bank became suspicious and called him before cashing it.
A Memphis man wasn’t so lucky. A check he wrote to a refrigeration company for $15,371.82 and dropped in a USPS box was stolen, the payee altered, and cashed. He only found out about it when the refrigeration company sent him a statement showing the payment delinquent. Investigators arrested the crook after getting the altered name on the check and reviewing video footage of him depositing the check at an ATM.
Both men were the victim of “check washing,” a crime the Financial Crimes Enforcement Network (FinCEN) says is surging despite the fact that the use of checks is declining. The crooks steal checks out of residential or USPS mailboxes, use chemicals to alter the payee and maybe the amount, and then deposit or cash them. The chemicals may be simple household products such as nail remover, bleach or paint thinner. The fraud may not be detected until the consumer or business reconciles the account and notices the alteration, the payee says the check was never received even though it was cashed, or the bank sends a notice that the account is overdrawn.
In an alert about mail theft-related check fraud, FinCEN said:
Dropping your mail off at a USPS collection box before the last scheduled pick-up time is safer than leaving it in your mailbox, especially overnight. If you’re heading out of town, have the Post Office hold your mail or ask someone to pick it up.
The BBB passes on these additional tips from the American Bankers Association to protect yourself from check washing: