Our hours of operations are from 8:00 a.m. to 4:30 p.m. A dispute resolution specialist is available by appointment only, however, we encourage customers to stop by our office to pick up or drop off complaint forms from the complaint and drop off boxes outside of our entrance.
Jan Diaz - President/CEO - (260) 918-2060
Steve Stepp - Vice President of Revenue - (260) 969-9552
Amy Kill - Senior Payroll and Accounting Manager - (260) 918-2069
Rachel Current - Core Services Manager - (260) 918-2061
Melissa Studebaker - Executive Director - (260) 260-2063
Megan White - Marketing Manager and Community Engagement Specialist - (260) 918-2076
Tess Steffen - Content and Communications Specialist - (260) 918-2074
Skylar Batzka - Arbitration Specialist and Graphic Design - (260) 969-9540
Andrea Henry - Accredited Business Representative - (260) 918-2062
Melissa Hoot - Accredited Business Representative - (260) 969-9541
Virginia (Ginny) Marquez - Business Development Representative - (260) 969-9549
Josh Patell - Digital Visibility Strategist - (260) 969-9542
Sheba Herring - Digital Visibility Strategist - (260) 918-2065
Tara Herman - Dispute Resolution Specialist - (260) 918-2070
Jessie Swaffer - Core Services Specialist - (260) 918-2072
Megan Kemery - Core Services Specialist - (260) 969-9558
Nicholas Baca - Data Integrity Specialist (260) 918-2064
Devin Hooten - Digital Advertising Specialist - (260) 969-9545
Madison Krause - Marketing and Social Media Coordinator - (260) 969-9547
Megan Moon - Project Manager of Strategic Initiatives - (260) 969-9548