Our hours of operations are from 8:00 a.m. to 4:30 p.m. A dispute resolution specialist is available by appointment only, however, we encourage customers to stop by our office to pick up or drop off complaint forms from the complaint and drop off boxes outside of our entrance.
Jan Diaz - President/CEO - (260) 918-2060
Steve Stepp - Vice President of Revenue - (260) 969-9552
Melissa Studebaker - Executive Director - (260) 260-2063
Megan White - Marketing Manager and Community Engagement Specialist - (260) 918-2076
Amy Kill - Senior Payroll and Accounting Manager - (260) 918-2069
Rachel Current - Core Services Manager - (260) 918-2061
Nicholas Baca - Data Integrity Specialist (260) 918-2064
Skylar Batzka - Arbitration Specialist and Graphic Design - (260) 969-9540
Andrea Henry - Accredited Business Representative - (260) 918-2062
Tara Herman - Dispute Resolution Specialist - (260) 918-2070
Sheba Herring - Digital Visibility Strategist - (260) 918-2065
Melissa Hoot - Accredited Business Representative - (260) 969-9541
Devin Hooten - Digital Advertising Specialist - (260) 969-9545
Megan Kemery - Core Services Specialist - (260) 969-9558
Madison Krause - Marketing and Social Media Coordinator - (260) 969-9547
Virginia (Ginny) Marquez - Business Development Representative - (260) 969-9549
Megan Moon - Project Manager of Strategic Initiatives - (260) 969-9548
Josh Patell - Digital Visibility Strategist - (260) 969-9542
Tess Steffen - Content and Communications Specialist - (260) 918-2074
Jessie Swaffer - Core Services Specialist - (260) 918-2072